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#1
Windows now says that my copy is counterfeit.
I built a new PC a little over 2 years now and bought everything, nothing was second hand or salvaged from other computers. I have never had any issues with my copy of Windows 7 Ultimate x64 till now. I received my copy in a sealed case and with the key sticker on the outside still intack. About a month ago I started having issues with not being able to install any updates and did not think anything this serious. I ran some virus scans with no viruses found. I use Avast and SpyBit S&D.
I contacted Microsoft to try to get it resolved only to get the reply of "you have a counterfeit copy". After hours of reading forums and trying to re-apply my key, I have come to the conclusion that I may have contracted a virus of some sort. So my next course of action is to go ahead and do a full reinstall. Though I do not want do reinstall only for it to say this is a fake copy again. So maybe someone out there has a solution for me.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-MDWT6-P8JGW-JPXTM Windows Product Key Hash: UIStqASRIerJXztZ4G+mQIhVz3g= Windows Product ID: 00426-OEM-9154216-39554 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {727B7B83-5D4B-4E8A-BE4F-CE2BD85EA4DA}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.110622-1506 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{727B7B83-5D4B-4E8A-BE4F-CE2BD85EA4DA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JPXTM</PKey><PID>00426-OEM-9154216-39554</PID><PIDType>3</PIDType><SID>S-1-5-21-3375088572-3281612960-3250069356</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1704 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091230000000.000000+000</Date></BIOS><HWID>EB203807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00182-542-139554-02-1033-7601.0000-1062012 Installation ID: 008370709804325614891422819636341662153183158261094712 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: JPXTM License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 4/15/2012 11:47:02 PM Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000000080 Event Time Stamp: 4:15:2012 16:46 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\sppwinob.dll HWID Data--> HWID Hash Current: PAAAAAMABAABAAEAAQADAAAAAgABAAEACraGiXcWBCGorIwmRrxoZYQ04BAUCgqAYj2UItVfKIoACeqC OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 123009 APIC1822 FACP 123009 FACP1822 HPET 123009 OEMHPET MCFG 123009 OEMMCFG OEMB 123009 OEMB1822 OSFR 123009 OEMOSFR SSDT DpgPmm CpuPm