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Windows 7: 0x80070005 error searching for Updates

02 Feb 2012   #1
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 
0x80070005 error searching for Updates

OK... my turn for some help, please

WIn 7 Home Premium x64
SP1
Last updates installed 11/1/12 (the full set of Patch Tuesday updates)
Last successful check 15/1/12
Every attempt at checking for updates currently fails with an 0x80070005 error
I tried using the infamous subinacl 'fix' - and get 'subinacl not known' even after uninstalling and reinstalling it.
As far as I can tell, the registry entries are OK anyway.

The Fixit that I get from following the guided help fixed two items first time around - and didn't fix the problem.
Second time around it fied one problem - and that's where we end up in a repeat situation - it fixes one item every time, but fixes nothing in terms of results.


Any more info needed - let me know!
Any advice gratefully received.


My System SpecsSystem Spec
.
02 Feb 2012   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
02 Feb 2012   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

BTDT - Indexing isn't even installed, according to the Services control panel (If someone wants to give me a proper name for the service?????)

I haven't done the Accesschk thing (yet) - mainly because the thread made it obvious that they didn't have too much of a clue
My System SpecsSystem Spec
.

02 Feb 2012   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

In the control panel, you don't have Indexing Options?
My System SpecsSystem Spec
02 Feb 2012   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by Jacee View Post
In the control panel, you don't have Indexing Options?
Yes - but there's no option to disable it (it shows as 'indexing complete, BTW)

I tried stopping WIndows Search in the Services console - but that had no effect
My System SpecsSystem Spec
02 Feb 2012   #6
Joan Archer

Windows 7 Ultimate SP1 32 bit/Windows 10 64bit
 
 

What AV are you using Noel ?
My System SpecsSystem Spec
02 Feb 2012   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

MSE - it's the only one installed since I banished the OEM's trial of McCrappy together with the removal tool - back in October
My System SpecsSystem Spec
02 Feb 2012   #8
Joan Archer

Windows 7 Ultimate SP1 32 bit/Windows 10 64bit
 
 

So does that update as normal because those updates usually show in Windows Update when you click on Installed Updates.
My System SpecsSystem Spec
02 Feb 2012   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Type in the search index and you should have a index option click on it and in the lower right their should be a pause button. Is that their?
Can you go back to a restore point?
It wouldn't hurt to run sfc /scannow. Have you tried it from run as admin. Some times that changes for what ever reason.
My System SpecsSystem Spec
02 Feb 2012   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Not long ago you all helped me a problem like this with a different code. Just take a read and see if might help you also.
-------------------------------------------------------------

1. Open Internet Explorer.
2. In the "Tools" menu, select "Internet Options".
3. Click on the "Connections" tab.
4. Click on the "LAN Settings".
5. Clear the entries in "Use automatic configuration script" and uncheck "Automatically detect settings."
6. Click on the "Advanced" button.
7. Please delete any entry in the Exceptions section,
8. Click "OK", and return to the previous window. Uncheck "Use Proxy Server for your LAN", and click "OK" to accept the changes.
9. Quit Internet Explorer.


Next, clear your proxy cache.

Step 2 Reset Proxy Cache
===================
1. Click the "Start" Button, click "All programs", and click "Accessories".
2. Right-click "Command Prompt", and click "Run as administrator". If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Type "netsh winhttp reset proxy" (without quotes) at the command prompt, and press Enter.


1. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter".
2. Right-click the network connection and click "Properties".


If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Step 3 Obtain IP Address auto
====================
3. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties".
4. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".
5. Click "OK".
6. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
7. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".
8. Click "OK".
9. Reboot the computer.


After finishing the steps above, please go to Windows Update to see if this issue is resolved.




Last edited by Layback Bear; 1 Week Ago at 09:57 AM.. Reason: add line.
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