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Windows 7: Windows Update don't work anymore since Dec 16 ?

13 Feb 2012   #11
symetric

Windows 7 64 Bits
 
 

Quote   Quote: Originally Posted by DustSailor View Post
I believe MSE can update itself, despite windows update. The other update you have highlighted is one of the tools I had you download, no?

Try using this tool: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011] - Microsoft Download Center - Download Details

What antivirus are you using? Computer viruses can mess with windows update. Here is a good thread for removing viruses: How to get rid of malware - Microsoft Answers

If you know what updates are causing the issue, try to uninstall them: Windows Update - Uninstall an Update

I didnt download or install by myself the KB94821.... and my anti-virus is MSE < Microsoft Security Essential...I will check for virus with your thread.

and no I don't know wich one is bugging the Windows Update... because on Dec 16, it's install like 15 UPDATEs... maybe I should remove them all ??


My System SpecsSystem Spec
.
13 Feb 2012   #12
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by DustSailor View Post
I believe MSE can update itself, despite windows update. The other update you have highlighted is one of the tools I had you download, no?

...

What antivirus are you using? Computer viruses can mess with windows update. Here is a good thread for removing viruses: How to get rid of malware - Microsoft Answers
I am sorry, I wasn't thinking. This is pretty obvious lol

Did you try all of the tutorial links I've given you to date, including the KB947821 one? You should be able to do it by yourself. Unless you mean that someone helped you install it already.

Please let me know if you need help with any of the tutorials, but you really should try them all. Make sure you've followed all the advice I've given, otherwise let me know what you haven't tried yet (if you plan on not trying it).

I would hate for you to have to uninstall up to 15 updates. Lets hold off on that until someone more knowledgeable gives some advice on it.
My System SpecsSystem Spec
13 Feb 2012   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by symetric View Post
I don't know wich one is bugging the Windows Update... because on Dec 16, it's install like 15 UPDATEs... maybe I should remove them all ??
I don't think it's a problem with an update as such - since the system successfully checked for updates on 19th December, even though the last Update was installed on the 16th.

Check your Event Viewer for problems on the 19th -22nd December - are there any major problem in the Windows System logs, or the Application logs?
My System SpecsSystem Spec
.

13 Feb 2012   #14
symetric

Windows 7 64 Bits
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Quote   Quote: Originally Posted by symetric View Post
I don't know wich one is bugging the Windows Update... because on Dec 16, it's install like 15 UPDATEs... maybe I should remove them all ??
I don't think it's a problem with an update as such - since the system successfully checked for updates on 19th December, even though the last Update was installed on the 16th.

Check your Event Viewer for problems on the 19th -22nd December - are there any major problem in the Windows System logs, or the Application logs?

Where is the EVENT Viewer ?
My System SpecsSystem Spec
13 Feb 2012   #15
symetric

Windows 7 64 Bits
 
 

Quote   Quote: Originally Posted by DustSailor View Post
Quote   Quote: Originally Posted by DustSailor View Post
I believe MSE can update itself, despite windows update. The other update you have highlighted is one of the tools I had you download, no?

...

What antivirus are you using? Computer viruses can mess with windows update. Here is a good thread for removing viruses: How to get rid of malware - Microsoft Answers
I am sorry, I wasn't thinking. This is pretty obvious lol

Did you try all of the tutorial links I've given you to date, including the KB947821 one? You should be able to do it by yourself. Unless you mean that someone helped you install it already.

Please let me know if you need help with any of the tutorials, but you really should try them all. Make sure you've followed all the advice I've given, otherwise let me know what you haven't tried yet (if you plan on not trying it).

I would hate for you to have to uninstall up to 15 updates. Lets hold off on that until someone more knowledgeable gives some advice on it.
LOL I have already the KB947821 file on my desktop, that why I have i installed on JAn 30... maybe someone on the french forum told me to install it lol... (I try many thing)

Right now, I will scan for malaware with Malawarebyte...

For this : Here is a good thread for removing viruses: How to get rid of malware - Microsoft Answers

This program didnt found anything on my computer.
My System SpecsSystem Spec
13 Feb 2012   #16
symetric

Windows 7 64 Bits
 
 

Malawarebyte didnt find anything....
My System SpecsSystem Spec
14 Feb 2012   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Event Viewer
Click on the Start button - in the Search box type EVENTVWR and hit the Enter key - it should come up.
My System SpecsSystem Spec
14 Feb 2012   #18
symetric

Windows 7 64 Bits
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Event Viewer
Click on the Start button - in the Search box type EVENTVWR and hit the Enter key - it should come up.

Hello NoelDP,

Here a screenshot of what I get... I don't know what is important for you , so I expend the "Critic" "Error" "Avetissement"


Attached Thumbnails
Windows Update don't work anymore since Dec 16 ?-event-viewer.jpg  
My System SpecsSystem Spec
14 Feb 2012   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It looks as if you may have a problem with the SidebySide service - event number 72 - but assuming this is from MSE, it doesn't need any action. I can't see any other events that stand out. in that summary.
Try this -
Start a Check for Updates
Open Event Viewer
Open the Windows Logs - Application logs, and filter on Errors, Criticals, and Warnings -
Do you get any entries for the time at which you started the check?
If so, post the details.

one other thing that may help
Windows Update error 80072ee2
follow the advice there
My System SpecsSystem Spec
14 Feb 2012   #20
symetric

Windows 7 64 Bits
 
 

Quote   Quote: Originally Posted by NoelDP View Post
It looks as if you may have a problem with the SidebySide service - event number 72 - but assuming this is from MSE, it doesn't need any action. I can't see any other events that stand out. in that summary.
Try this -
Start a Check for Updates
Open Event Viewer
Open the Windows Logs - Application logs, and filter on Errors, Criticals, and Warnings -
Do you get any entries for the time at which you started the check?
If so, post the details.

one other thing that may help
Windows Update error 80072ee2
follow the advice there
Hi, I started the Windows Update and still running but error for now.. (today) All my error is with MIcrosoft Security Essential... should I remove this anti-virus ?


Attached Thumbnails
Windows Update don't work anymore since Dec 16 ?-event-error.jpg  
My System SpecsSystem Spec
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 Windows Update don't work anymore since Dec 16 ?




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