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Windows 7: Windows Update don't work anymore since Dec 16 ?

12 Feb 2012   #1
symetric

Windows 7 64 Bits
 
 
Windows Update don't work anymore since Dec 16 ?

Hello, I have a problem that I'm trying to fix...since 1 month. My first language is french so I decided to post my question on a French Tech Forum and nobody can help me... if you want to take a look what they ask me to do :

Probleme de MaJ avec Win 7 ??? - MicroClick-Québec.ca

I attached a JPG and you can see which last update that is installed. Suddenly stop after December 16 ?!

I check this forum and try this :

For 64-bit Windows, the second line differs due to the location of the DLL file:
net stop wuauserv
regsvr32 %windir%\syswow64\wups2.dll
net start wuauserv



That didnt work.


I want to tell you guys that I have some BSOD sometime but I have BSOD before my Windows Update problem. We will try to fix my Windows Update problem and after we will try to fix the BSOD

I don't know where to start with you guys lol..

I have Win 7 Pro 64 bits, 8 gig RAM...

In my task bar I have the little flag with an "red x" on it... saying, I will try to translate from french to english "Windows could not search for automatic update (important)"

Thank you very very much for help !




Attached Thumbnails
Windows Update don't work anymore since Dec 16 ?-maj.jpg  
My System SpecsSystem Spec
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13 Feb 2012   #2
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Hello symetric, and Welcome to Sevenforums!

For windows update problems, you might try fixing common issues with these microsoft tools:
  1. Automatically diagnose and fix common problems with Windows Update
  2. Troubleshoot problems with installing updates - WindowsUpdate_dt000
  3. Windows Update - Reset
  4. Further reading: Support for Microsoft Update
And please follow this tutorial to post your BSOD problems here. You never know, they might be related (perhaps, though unlikely): http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
13 Feb 2012   #3
symetric

Windows 7 64 Bits
 
 

Quote   Quote: Originally Posted by DustSailor View Post
Hello symetric, and Welcome to Sevenforums!


For windows update problems, you might try fixing common issues with these microsoft tools:
  1. Automatically diagnose and fix common problems with Windows Update
Thank for the welcome.

I use this fix before and it seem to fix something when you run it but I have the same problem again. (I try to to use it right now, allways the same thing, found something, fix it but same problem...)
My System SpecsSystem Spec
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13 Feb 2012   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

What error message do you get if you Check for Updates? - there are no failed installs, so you're either not detecting them, or not downloading them
My System SpecsSystem Spec
13 Feb 2012   #5
symetric

Windows 7 64 Bits
 
 

Quote   Quote: Originally Posted by NoelDP View Post
What error message do you get if you Check for Updates? - there are no failed installs, so you're either not detecting them, or not downloading them

They are no error message ! They not detecting any new updates... when I try (I leave it for 7 hres) and nothing......
My System SpecsSystem Spec
13 Feb 2012   #6
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

perhaps there aren't any new updates? Do you get this?:
Windows Update don't work anymore since Dec 16 ?-capture.png

If you get something else, please attach the picture.

If windows update is set to automatic, it is likely that it downloads a lot of updates on its own.


My System SpecsSystem Spec
13 Feb 2012   #7
symetric

Windows 7 64 Bits
 
 

Quote   Quote: Originally Posted by DustSailor View Post
perhaps there aren't any new updates? Do you get this?:
Attachment 198180

If you get something else, please attach the picture.

If windows update is set to automatic, it is likely that it downloads a lot of updates on its own.

Hi, your picture that you attached is what I got before Dec 16..now look my picture... it stuck on "Searching for updated"


Attached Thumbnails
Windows Update don't work anymore since Dec 16 ?-photo-seven-forum.jpg  
My System SpecsSystem Spec
13 Feb 2012   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Obviously, the problem is that the search for updates never complete - the last successful search was on 19th December

this thread looks interesting...
Windows Update Hangs while searching for updates - Windows Server 2008 R2 Standard 64 bit
Athough it's a Server install, I believe that it should apply to Client versions as well
My System SpecsSystem Spec
13 Feb 2012   #9
symetric

Windows 7 64 Bits
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Obviously, the problem is that the search for updates never complete - the last successful search was on 19th December

this thread looks interesting...
Windows Update Hangs while searching for updates - Windows Server 2008 R2 Standard 64 bit
Athough it's a Server install, I believe that it should apply to Client versions as well

Humm, I just check my installed Update and something new appear... one on January 30....KB947821...and I have all the MSE Update every day.. maybe finally update install but I keep having my little flag with a red "x" on it saying that I have a problem ????

I;m a bit confused... I will check your thread right now


Attached Thumbnails
Windows Update don't work anymore since Dec 16 ?-update-seven-forum.jpg  
My System SpecsSystem Spec
13 Feb 2012   #10
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

I believe MSE can update itself, despite windows update. The other update you have highlighted is one of the tools I had you download, no?

Try using this tool: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011] - Microsoft Download Center - Download Details

What antivirus are you using? Computer viruses can mess with windows update. Here is a good thread for removing viruses: How to get rid of malware - Microsoft Answers

If you know what updates are causing the issue, try to uninstall them: Windows Update - Uninstall an Update

Did you try this download that I gave you?: Windows Update - Reset

Attempt to restart the computer after all of this.

Credits:
"Windows Update - Reset" Tutorial from post #2 and post #10 created by Brink
"Windows Update - Uninstall an Update" Tutorial created by Brink
All other tutorials linked to created by Microsoft and/or others
My System SpecsSystem Spec
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