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Windows 7: I can't update windows due to a windows up date error 00009C48

12 Feb 2012   #1

Windows 7 Home Premium
 
 
I can't update windows due to a windows up date error 00009C48

i keep getting a windows update error i think it might have something to do with internet explorer. i tried to uninstall it but its not in the view install update or the add remove program i even tried to use the command prompt and that didn't work. i also tried to download internet explorer from the site but i still get the error and the internet explore window just flashes up and goes back down. Please help me.
Thanks!


My System SpecsSystem Spec
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13 Feb 2012   #2

Microsoft Windows 8.1 Pro 64-bit
 
 

Hello raid!

PLease follow all the instructions in this quote, and let me know if it helps at all!
Quote   Quote: Originally Posted by DustSailor View Post
My System SpecsSystem Spec
13 Feb 2012   #3

Windows 7 Home Premium
 
 

it doesn't work im still getting the 00009c48 error when i try to update
My System SpecsSystem Spec
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13 Feb 2012   #4

Windows 7 Ultimate SP1 64-Bit
 
 

Try downloading and installing the System Updates Readiness Tool.

You haven't specified whether you're using the 32-bit version of Windows or the 64-bit, so I've given you a link for both.

You need to choose the one that applies to your system.

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011] - Microsoft Download Center - Download Details

http://www.microsoft.com/download/en...ang=en&id=3132
My System SpecsSystem Spec
13 Feb 2012   #5

Windows 7 Home Premium
 
 

i think the Automatically diagnose and fix common problems with Windows Update step worked i had to reboot my laptop thanks to the both of you
My System SpecsSystem Spec
13 Feb 2012   #6

Microsoft Windows 8.1 Pro 64-bit
 
 

Yes, I should mention that a restart is sometimes necessary after certain fixes. noted. Glad to hear that it is working now!
My System SpecsSystem Spec
13 Feb 2012   #7

Windows 7 Ultimate SP1 64-Bit
 
 

Glad to hear it raiderscom and thanks for the update.
My System SpecsSystem Spec
13 Feb 2012   #8

Windows 7 Home Premium
 
 

your welcome!!!!!!! and should i still download the windows update readiness tools???
My System SpecsSystem Spec
13 Feb 2012   #9

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by raiderscom View Post
your welcome!!!!!!! and should i still download the windows update readiness tools???
If it is fixed, there is no reason to, unless you really want to
My System SpecsSystem Spec
13 Feb 2012   #10

Windows 7 Ultimate SP1 64-Bit
 
 

Dusty is quite right. It won't do any harm to install it, but if your problem is fixed there's no real need to.
My System SpecsSystem Spec
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 I can't update windows due to a windows up date error 00009C48




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