Service Pack 1 won't install

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  1. Posts : 20
    xp and win7
       #1

    Service Pack 1 won't install


    I have tried to install SP1 on my laptop every time Windows update lists it to download, it fails. Other updates install as expected.

    Curiously, I have Windows 7 on a desktop system and it installed just fine.

    Is there a way to get this update in an ISO file and install it manually?

    Thank you in advance.

    Hank Sundermeyer
    Newark, DE
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    Try here for the standalone update: Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details

    You can also download and install the System Updates Readiness Tool, you haven't said whether you have the 32-bit version of Windows or the 64-bit version so I'll give the links for both versions of SURT.

    64-bit: http://www.microsoft.com/download/en...ng=en&id=20858

    32-bit: http://www.microsoft.com/download/en...ang=en&id=3132
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #3

    First clean all temp files and try again ...

    Download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
    Save any unsaved work. TFC will close ALL open programs including your browser!
    Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
    Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
    Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
      My Computer


  4. Posts : 20
    xp and win7
    Thread Starter
       #4

    Thank you.

    I've tried all the the suggestions here: TFC, manual download.

    All failed to SP1 installed.

    I've run sfc/scannow, nothing reported.

    Receiving this error message: Code 800B0100 Windows Update encountered an unknown error.

    Searched for that error code, and read a suggested Windows log file,attached

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 13.0
    2012-02-18 16:36

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 764
    No errors detected

    Am I going to have to live without this update?

    Hank Sundermeyer
    Newark, DE
      My Computer


  5. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #5

    When using Windows Updates, do you include SP1 when downloading other updates?

    If so, try SP1 on its own.

    You might also want to temporarily disable any anti-virus software as well.

    It may or may not be significant, but where did you get your laptop Windows 7 from or was it pre-installed?
      My Computer

  6.   My Computer


  7. Posts : 20
    xp and win7
    Thread Starter
       #7

    seavixen32 said:
    When using Windows Updates, do you include SP1 when downloading other updates?

    If so, try SP1 on its own.

    You might also want to temporarily disable any anti-virus software as well.

    It may or may not be significant, but where did you get your laptop Windows 7 from or was it pre-installed?

    I used the 3 license bundle upgrade. 2 systems XP to Windows 7, 1 system Vista to Windows 7. It's the latter I'm having trouble with. But this system has had a complete reinstall since.

    Hank
      My Computer


  8. Posts : 1,167
    Windows 7 Pro with SP1 32bit
       #8

    If you have tweaked and changed the boot screen or the log on screen of your laptop the SP1 may not install. In that case restore the default screen and try again.
      My Computer


  9. Posts : 20
    xp and win7
    Thread Starter
       #9

    JMH said:
    HankS,

    Some reading for you re Error Code 800B0100.

    Error Code: 0x800B0100 - Can't install SP1 - Microsoft Answers
    I've tried all these except the install repair, which, I guess, is something on the retail install DVD.

    Hank
      My Computer


  10. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #10

    HankS said:
    JMH said:
    HankS,

    Some reading for you re Error Code 800B0100.

    Error Code: 0x800B0100 - Can't install SP1 - Microsoft Answers
    I've tried all these except the install repair, which, I guess, is something on the retail install DVD.

    Hank
    FYI.

    Repair Install
      My Computer


 
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