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Windows 7: Service Pack 1 won't install

18 Feb 2012   #1
HankS

xp and win7
 
 
Service Pack 1 won't install

I have tried to install SP1 on my laptop every time Windows update lists it to download, it fails. Other updates install as expected.

Curiously, I have Windows 7 on a desktop system and it installed just fine.

Is there a way to get this update in an ISO file and install it manually?

Thank you in advance.

Hank Sundermeyer
Newark, DE


My System SpecsSystem Spec
.

18 Feb 2012   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Try here for the standalone update: Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details

You can also download and install the System Updates Readiness Tool, you haven't said whether you have the 32-bit version of Windows or the 64-bit version so I'll give the links for both versions of SURT.

64-bit: http://www.microsoft.com/download/en...ng=en&id=20858

32-bit: http://www.microsoft.com/download/en...ang=en&id=3132
My System SpecsSystem Spec
18 Feb 2012   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

First clean all temp files and try again ...

Download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
My System SpecsSystem Spec
.


18 Feb 2012   #4
HankS

xp and win7
 
 

Thank you.

I've tried all the the suggestions here: TFC, manual download.

All failed to SP1 installed.

I've run sfc/scannow, nothing reported.

Receiving this error message: Code 800B0100 Windows Update encountered an unknown error.

Searched for that error code, and read a suggested Windows log file,attached

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2012-02-18 16:36

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 764
No errors detected

Am I going to have to live without this update?

Hank Sundermeyer
Newark, DE
My System SpecsSystem Spec
18 Feb 2012   #5
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

When using Windows Updates, do you include SP1 when downloading other updates?

If so, try SP1 on its own.

You might also want to temporarily disable any anti-virus software as well.

It may or may not be significant, but where did you get your laptop Windows 7 from or was it pre-installed?
My System SpecsSystem Spec
18 Feb 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

My System SpecsSystem Spec
18 Feb 2012   #7
HankS

xp and win7
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
When using Windows Updates, do you include SP1 when downloading other updates?

If so, try SP1 on its own.

You might also want to temporarily disable any anti-virus software as well.

It may or may not be significant, but where did you get your laptop Windows 7 from or was it pre-installed?

I used the 3 license bundle upgrade. 2 systems XP to Windows 7, 1 system Vista to Windows 7. It's the latter I'm having trouble with. But this system has had a complete reinstall since.

Hank
My System SpecsSystem Spec
19 Feb 2012   #8
wanchoo

Windows 7 Pro with SP1 32bit
 
 

If you have tweaked and changed the boot screen or the log on screen of your laptop the SP1 may not install. In that case restore the default screen and try again.
My System SpecsSystem Spec
19 Feb 2012   #9
HankS

xp and win7
 
 

Quote   Quote: Originally Posted by JMH View Post
HankS,

Some reading for you re Error Code 800B0100.

Error Code: 0x800B0100 - Can't install SP1 - Microsoft Answers
I've tried all these except the install repair, which, I guess, is something on the retail install DVD.

Hank
My System SpecsSystem Spec
19 Feb 2012   #10
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by HankS View Post
Quote   Quote: Originally Posted by JMH View Post
HankS,

Some reading for you re Error Code 800B0100.

Error Code: 0x800B0100 - Can't install SP1 - Microsoft Answers
I've tried all these except the install repair, which, I guess, is something on the retail install DVD.

Hank
FYI.

Repair Install
My System SpecsSystem Spec
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