Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Restart=This copy of windows is not genuine

13 Mar 2012   #1
TanyaC

Linux Mint 17 Cinnamon | Win 7 Ult x64
 
 
Restart=This copy of windows is not genuine

Hi All,

Recently my sons computer started coming up as non-genuine, but only when he restarts it. If he cold boots or logs off/on, it starts up fine

I have Windows installed from my Technet licence, so the software and product key are valid.

Any ideas?

Thanks
Tanya


My System SpecsSystem Spec
.
13 Mar 2012   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi Tanya,

Please run this tool, then copy the contents and paste it here in your next reply. We might be able to diagnose the issue from the details in the file.

http://go.microsoft.com/fwlink/?linkid=52012


Regards,
Golden
My System SpecsSystem Spec
13 Mar 2012   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

to expand a little....
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please



Please run the tool while the non-genuine notification is showing.

Such problems as you describe are often the result of a race condition, where two or more programs battle for resources. If one of the programs involved is wither part of the Software Protection system, or a file monitored by it, then the system can show as non-genuine until either it re-tests, or the system reboots and avoids the conflict.
Such problems are extremely difficult to isolate, as merely looking for them alters the system sufficiently that they do not occur (until you turn your back again!)
My System SpecsSystem Spec
.

13 Mar 2012   #4
TanyaC

Linux Mint 17 Cinnamon | Win 7 Ult x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi Tanya,

Please run this tool, then copy the contents and paste it here in your next reply. We might be able to diagnose the issue from the details in the file.

http://go.microsoft.com/fwlink/?linkid=52012


Regards,
Golden
Thanks for the info. I actually found the problem late last night while googling it. I came across someone who had the same problem, and it turned out to be a "licence repository" problem. Rebuild the lince repository and all is well.

But I ran the MGAdiag tool across the PC and it said it was an OEM version, and it says the same thing on mine, but I used the Technet keys that came with my Technet subscription. Go figure.

Anyway, the rebuild took 15 minutes and so far it hasn't complained again. I'll monitor it for a couple of days (often these things look like they're fixed and then they mess up again..).

Tanya
My System SpecsSystem Spec
13 Mar 2012   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the report anyhow - I suspect that there's something else going on.
TechNet Keys for all Windows 7 except Starter are Retail - Starter is OEM.
My System SpecsSystem Spec
14 Mar 2012   #6
TanyaC

Linux Mint 17 Cinnamon | Win 7 Ult x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please post the report anyhow - I suspect that there's something else going on.
TechNet Keys for all Windows 7 except Starter are Retail - Starter is OEM.
Sorry for the delay in responding.

The problem got fixed before mgadiag was run. We are not having any problems with the non-genuiine issue now.

But because Micro$oft has reduced technet keys from 10 down to 2, and limited the number of activations, I thought I better make a new image so that I can restore the system should the problem occur again.

But I can't seem to get an image out of Windows at all.

So I'll post a new thread in the backup and restore sub-forum.
My System SpecsSystem Spec
Reply

 Restart=This copy of windows is not genuine




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
laptop says copy of windows 7 not genuine but it is genuine
Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine. I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010. I have not had any problems with it until the note appeared on my laptop last week. Can someone...
Windows Updates & Activation
This copy of windows is not genuine
Please find below result for Microsoft diagnosis tool..... Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Updates & Activation
Windows not a Genuine copy
COA X15-53758 1. Ran Windows Activation update Successfully 2. Ran kb947821 System Readiness Tool min 10 times 3. Booted ran updates again just now error 80070057 10 updates went thru 4 failed but when i boot all updates keep reverting Cleaned out temp files and Software Distribution...
Windows Updates & Activation
This copy of windows is not genuine.
For what seems like ever i keep getting a pop saying windows 7 is not genuine. Yet there is no place for me to enter the key so it can stop saying that, YET ,again, when i run MGADiag it says your code number is bla bla blabla. So I have the key...but the computer say's i dont.... that and i can't...
Windows Updates & Activation
My copy of Windows 7 may not be genuine
Hiya there Just done MS's latest batch of updates and on re-boot got a message saying my copy of windows may not be genuine ? I pressed Fix and it activated it.. what is going on ? Andy
Windows Updates & Activation
This copy of windows is not genuine
Hello all I have a problem with this Im running windows 7 7022 beta? Iv removed the water mark and all other problems that including sendfeedback And the remove of aero theme and black background when restarting But now i have this weird little text in white in the bottom of the screen...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App