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#1
DOA after update
I working on my friends HP Pavillion dv7-1245dx Laptop, he said he was going to shut his computer down like normal, but Windows prompted him for an update so he started the update process.
The problem is when he came back to use his machine, the battery was dead, and when he plugged it in and tried to boot the screen stays blank... No blue HP BIOS screen, or anything on the screen besides a blank/black screen of death.
I have tried hard resetting the machine buy taking the battery and CMOS battery's out but that didn't help. I also tried to use the Windows 7 install/repair DVD, but that didn't help, the disk spins for a second and stops. I also tried plugging the laptop into an external monitor, but that didn't work either.
Any suggestions???