Can you post back with a few more details about the problem. There shouldn't be any need to stop the firewall, by the way what firewall are you talking about is it the inbuilt one or one that you have added ?
Can you tell us what error messages you get when you try to install updates and how long has it been going on, what anti-virus program do you run and is it up to date.
Which updates are you trying to install, is it just any or something in particular ?
Don't forget the experts can't see your machine so need as many details as possible so they can help you solve the problem, oh and welcome to the forum.