Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Updates Fail, System Update Readiness tool errors, log

17 Mar 2012   #1
Longs2517

Windows 7 Home Premium 64bit
 
 
Windows Updates Fail, System Update Readiness tool errors, log

I have been trying to get windows updates to load on 64bit home premium system. Updates fail, I ran the update readiness utility and the fixit utilities, nothing works. i tried downloading SP1 to install, it still fails. The system is not on SP1 now.

The checksur log is as follows, it shows manifest all zeros and mum missing errors, can anyone suggest any fixes?

I have run sfc/ scannow, chkdsk, etc.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 14.0
2012-03-17 13:09

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_2_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_3_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_6_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_7_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2585542_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2585542_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_8a872ef9a04a5293.manifest wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_8a872ef9a04a5293
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_88aba1dfa31bcab6.manifest wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_88aba1dfa31bcab6
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_bb0673b6f559f453.manifest amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_bb0673b6f559f453
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_c55b1e0929bab64e.manifest wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_c55b1e0929bab64e
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_7e56f78d6ebb08bb.manifest amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_7e56f78d6ebb08bb
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_028b374176436a30.manifest amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_028b374176436a30
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_0cdfe193aaa42c2b.manifest wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_0cdfe193aaa42c2b
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_c5b579fc42fc6080.manifest wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_c5b579fc42fc6080
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_803284a76be99098.manifest amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_803284a76be99098
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0466c45b7371f20d.manifest amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0466c45b7371f20d
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0ebb6eada7d2b408.manifest wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0ebb6eada7d2b408
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_b92ae69cf82b6c76.manifest amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_b92ae69cf82b6c76
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_bb60cfaa0e9b9e85.manifest amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_bb60cfaa0e9b9e85
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_7e86ea56881c7223.manifest amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_7e86ea56881c7223
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_02bb2a0a8fa4d398.manifest amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_02bb2a0a8fa4d398
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_0d0fd45cc4059593.manifest wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_0d0fd45cc4059593
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_88db94a8bc7d341e.manifest wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_88db94a8bc7d341e
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_808ce09a852b3aca.manifest amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_808ce09a852b3aca
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_04c1204e8cb39c3f.manifest amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_04c1204e8cb39c3f
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_0f15caa0c1145e3a.manifest wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_0f15caa0c1145e3a
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_8ae18aecb98bfcc5.manifest wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_8ae18aecb98bfcc5
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_c3af83b845ed97d9.manifest wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_c3af83b845ed97d9
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_c37f90ef2c8c2e71.manifest wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_c37f90ef2c8c2e71
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_b95ad966118cd5de.manifest amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_b95ad966118cd5de

Summary:
Seconds executed: 394
Found 31 errors
CSI Manifest All Zeros Total count: 24
CBS MUM Missing Total count: 7

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_8a872ef9a04a5293.manifest
winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_88aba1dfa31bcab6.manifest
winsxs\manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_bb0673b6f559f453.manifest
winsxs\manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_c55b1e0929bab64e.manifest
winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_7e56f78d6ebb08bb.manifest
winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_028b374176436a30.manifest
winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_0cdfe193aaa42c2b.manifest
winsxs\manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_c5b579fc42fc6080.manifest
winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_803284a76be99098.manifest
winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0466c45b7371f20d.manifest
winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0ebb6eada7d2b408.manifest
winsxs\manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_b92ae69cf82b6c76.manifest
winsxs\manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_bb60cfaa0e9b9e85.manifest
winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_7e86ea56881c7223.manifest
winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_02bb2a0a8fa4d398.manifest
winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_0d0fd45cc4059593.manifest
winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_88db94a8bc7d341e.manifest
winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_808ce09a852b3aca.manifest
winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_04c1204e8cb39c3f.manifest
winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_0f15caa0c1145e3a.manifest
winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_8ae18aecb98bfcc5.manifest
winsxs\manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_c3af83b845ed97d9.manifest
winsxs\manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_c37f90ef2c8c2e71.manifest
winsxs\manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_b95ad966118cd5de.manifest
servicing\packages\Package_2_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_3_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_6_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_7_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB2585542_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB2585542_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_2_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_3_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_6_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_7_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB2585542_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB2585542_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat


My System SpecsSystem Spec
.
17 Mar 2012   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Some antivirus software might prevent SP1 from installing, or might slow down the installation

See this Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
17 Mar 2012   #3
Longs2517

Windows 7 Home Premium 64bit
 
 

Unfortunately that's not it - I tried the easiest and most obvious stuff first - disabling antivirus, installing in safe mode, etc. This problem is related to the errors reported by the update readiness tool - missing or bad files - i need a way to replace them.
My System SpecsSystem Spec
.

17 Mar 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

* What error number are you getting?

* Sometimes you need to run SFC three times to complete a repair.
What message did you receive at the end?

* Have you a System Restore point PRIOR to the current glitch that you could roll back to?

* FYI this link may provide you with some advice.

* Advanced guidelines for diagnosing and fixing servicing corruption
My System SpecsSystem Spec
22 Mar 2012   #5
Longs2517

Windows 7 Home Premium 64bit
 
 

On SFC /scannow i received no errors found message. I did not try running three times in a row, but the log implies that there are missing files, and I doubt that SFC could fix that.
My System SpecsSystem Spec
31 Mar 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by Longs2517 View Post
On SFC /scannow i received no errors found message. I did not try running three times in a row, but the log implies that there are missing files, and I doubt that SFC could fix that.

Sometimes you need to run SFC three times to complete a repair.
What message did you receive at the end?
My System SpecsSystem Spec
Reply

 Windows Updates Fail, System Update Readiness tool errors, log




Thread Tools




Similar help and support threads
Thread Forum
Windows update and system update readiness tool problem.
I have am currently running IE9 and see an error code of 9C59 when installing the update to IE11. The Windows Update Troubleshooter reported the service registeration is missing or corrupt (not fixed), and the Windows updat error 0x80070490(2014-12-12-T-07_49_01P) (not fixed). I then downloaded...
Windows Updates & Activation
Can't install 14 updates (including Update Readiness tool)
Reading around, it seems like everyone seems to have issues getting updates to install. This is on a freshly installed copy of 7 Pro x64 SP1. http://img220.imageshack.us/img220/857/updatesavail.png And here it fails later (it only tries to install 3 updates. the Update readiness tool...
Windows Updates & Activation
Windows 7 SP1 System Update Readiness Tool
Windows 7 SP1 System Update Readiness Tool - Softpedia
Windows Updates & Activation
System Update Readiness Tool for Windows 7 for x64-x32-based Systems
System Update Readiness Tool for Windows 7 for x64 & x32-based Systems (KB947821) : Brief Description This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software. ...
News
System Update Readiness Tool for Windows 7
System Update Readiness Tool for Windows 7 (KB947821) Download details: System Update Readiness Tool for Windows 7 (KB947821) Download details: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821)
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App