Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Not install update

25 Mar 2012   #1
AnotherPoster

Windows 7 Home Premium 32bit.
 
 
Not install update

Sigh... as some of you know I did a Windows 7 reinstall on my HP Pavillion. I thought it was working fine. The internet was running very, very slow so I did a restart. When it rebooted this came up: " Please do not power off or unplug while installing update 10 to 116..." Well it's been at 10 of 116 for an hour now. Nothing seems to be happening. I fear I might have done the Windows 7 reinstall wrong. After all, it only took on of the DVDs that HP sent to me. Can anyone suggest anything?
Thank you.


My System SpecsSystem Spec
.
25 Mar 2012   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

When you say that nothing has been happening - I assume that you mean the hard drive light shows no activity - correct?

I doubt that you did anything wrong during the reinstall. The process should prompt you for that third CD if you needed it.
My System SpecsSystem Spec
25 Mar 2012   #3
AnotherPoster

Windows 7 Home Premium 32bit.
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
When you say that nothing has been happening - I assume that you mean the hard drive light shows no activity - correct?

I doubt that you did anything wrong during the reinstall. The process should prompt you for that third CD if you needed it.

Yes that's it. Nothing is happening.
My System SpecsSystem Spec
.

25 Mar 2012   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

Sometimes the hard drive activity is so slight that the external light just does not show it. I've had updates (especially the .NET ones) take a long time - but never an hour.
Did you install an antivirus tool before these updates?
How are you connected to the internet? Via a router?
My System SpecsSystem Spec
25 Mar 2012   #5
AnotherPoster

Windows 7 Home Premium 32bit.
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Sometimes the hard drive activity is so slight that the external light just does not show it. I've had updates (especially the .NET ones) take a long time - but never an hour.
Did you install an antivirus tool before these updates?
How are you connected to the internet? Via a router?
I am hooked up wireless to my router. The router is in another room.
I did install Norton 360 after I did the Windows 7 reinstall.
It does look like it's updating but nothing is happening. Even the ... light is moving but there is no update. Think I should just turn it off and reboot it or would that do more damage?
My System SpecsSystem Spec
25 Mar 2012   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Try removing Norton 360, (for testing) and install MSE and see if your updates work. If SP-1 is included in your updates it will take a long time. SP-1 will take a hour or so by itself.
My System SpecsSystem Spec
25 Mar 2012   #7
UsernameIssues

W7 Pro SP1 64bit
 
 

Geeks have some pretty strong opinions about which antivirus software to use. I see that this was discussed in the thread that helped you to reinstall the operating system. I was a big fan of Peter Norton's software. I'm not a fan of what Symantec did to his software once they bought it from Mr. Norton... but you can decide which product works best for you.

Maybe whs can tell you if it is best to install the OS updates before installing Norton 360.

If there is any hard drive light activity, then you might want to leave it overnight... or just do another install of W7.
My System SpecsSystem Spec
25 Mar 2012   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

FWIW, if given the chance I would always install Service packs before installing AV (so long as I can do an offline install with a known-clean update). If nothing else it reduces the install time significantly.
In my experience, Norton is the most likely AV to cause problems with any update - although it does seem to have improved noticeably in the past 3-4 years. I still would not give it house-room on any of my machines, but I no longer rip it out of clients' machines when I come across it, providing it's been kept up to date.

If you do decide to uninstall it - even temporarily - you MUST also run the Norton Removal tool, or you run the risk of residues blocking odd parts of teh OS, or any subsequent install of an AV.
My System SpecsSystem Spec
Reply

 Not install update




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows update fails to install IE10 after repair install
I did a repair install of W7 Ult. x64 SP1. Applied all updates, but if fails to install IE10 update : (as you see it is a dutch version). If have run sure & sfc /scannow. Both report no problems. CBS files are attached. Please help ?
Windows Updates & Activation
Win7 home update fails, error 8007370B - cannot update, install SP1.
Running Windows 7 Home Premium x64 Cannot update, attempting to upgrade to Win 7 professional. Discovered automatic updates were fried for some time and the system did not have SP1, which is apparently required for the upgrade. I see similar threads, each seems to require advanced...
Windows Updates & Activation
Unable to install Windows Update: Update Kernel-mode driver framework
I am unable to update the Kernel-mode driver framework ver 1.11 for windows 7 for x64-based systems (KB2685811). I get error: 80073712 Also, I am getting BSOD/stop errors in normal mode that say anything from: -memory_management 0x0000000001a, - "A device driver attempting to corrupt the...
Windows Updates & Activation
Windows Update is not working/Update Readiness Tool won't install
Win 7 64 Windows Update not working (post migration), nor is Windows Update Readiness tool installing. I have renamed catroot and stopped services, nothing working. I just migrated HD to a hybrid solid state (Seagate Momentus). I had this problem both with Acronis 2009 and Acronis 2013, and...
Windows Updates & Activation
Can't install updates using windows update or standalone update
I haven't been able to install any updates since jan 11 of this year. I have been on the road for a few weeks and I tried to figure out the problem once I got back. When a update is being installed it will stall we will say at 95%. I have looked in the log files and this is what I find. From...
Windows Updates & Activation
BSOD when trying to run windows update / install driver / install s/w
Hi I have just built a Windows 7 machine and am having lots of problems I can't run windows update which outputs error messages - have followed all the fixes for this to no success I get BSOD constantly whenever I try to do anything The system is all new apart from the GPX card...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:53.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App