Windows Update not detecting Windows 7 SP1


  1. Posts : 6
    Windows 7
       #1

    Windows Update not detecting Windows 7 SP1


    Hi

    I'm new to the boards so hullo to everyone.

    Basically when I tried to install the Emsisoft Anti-Malware program I found out SP1 for Windows 7 hadn't installed (program would not install without this; obviously double-checked via control panel etc, and it indicated just Windows 7 was installed).

    I have also checked for updates via Windows Update a couple of times after this to be sure, but wasn't detecting that SP1 wasn't installed.

    Has anyone experienced this / know the most appropriate solution?

    I understand you can manually download SP1, but after looking at the particular page on the Microsoft page, I'm not sure which of the options to select. I have Windows 7 Professional 64 bit.

    Many thanks in advance for any advice / suggestions...
      My Computer


  2. Posts : 525
    windows 7 home premium 64 bit
       #2
      My Computer


  3. Posts : 6
    Windows 7
    Thread Starter
       #3

    Many thanks Quickdraw, appreciated. Excuse the stupid question, for Windows Pro 7 64 bit, is the correct option windows6.1-KB976932-X64.exe (second option from bottom / the 903MB one)?
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Please confirm if SP1 is installed {or not} via

    1. Search > Winver

    or

    2. Control Panel > System & Security > System > View basic info about your computer

    What does yours say?


    Windows Update not detecting Windows 7 SP1-27-03-2012-7-22-24-pm.png
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  5. Posts : 6
    Windows 7
    Thread Starter
       #5

    Thanks JMH. Via the control panel, no reference to SP1, no via Winver (build 7600), it's not...
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    sta75 said:
    Thanks JMH. Via the control panel, no reference to SP1, no via Winver (build 7600), it's not...
    Thank you.

    See
    if this will work...

    Please run the System Update Readiness Tool (SURT) and then update to SP-1

    32 Bit

    Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

    64 Bit

    Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

    Now update to SP-1

    Learn how to install Windows 7 Service Pack 1 (SP1)
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  7. Posts : 6
    Windows 7
    Thread Starter
       #7

    Really appreciated JMH, thanks for taking the time, I'll give the links a try...
      My Computer


  8. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #8

    Please keep us posted on your progress.
    Good luck!
      My Computer


 

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