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Windows 7: Windows Update not detecting Windows 7 SP1

26 Mar 2012   #1

Windows 7 Professional 64 bit
 
 
Windows Update not detecting Windows 7 SP1

Hi

I'm new to the boards so hullo to everyone.

Basically when I tried to install the Emsisoft Anti-Malware program I found out SP1 for Windows 7 hadn't installed (program would not install without this; obviously double-checked via control panel etc, and it indicated just Windows 7 was installed).

I have also checked for updates via Windows Update a couple of times after this to be sure, but wasn't detecting that SP1 wasn't installed.

Has anyone experienced this / know the most appropriate solution?

I understand you can manually download SP1, but after looking at the particular page on the Microsoft page, I'm not sure which of the options to select. I have Windows 7 Professional 64 bit.

Many thanks in advance for any advice / suggestions...


My System SpecsSystem Spec
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26 Mar 2012   #2

windows 7 home premium 64 bit
 
 

My System SpecsSystem Spec
26 Mar 2012   #3

Windows 7 Professional 64 bit
 
 

Many thanks Quickdraw, appreciated. Excuse the stupid question, for Windows Pro 7 64 bit, is the correct option windows6.1-KB976932-X64.exe (second option from bottom / the 903MB one)?
My System SpecsSystem Spec
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27 Mar 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Please confirm if SP1 is installed {or not} via

1. Search > Winver

or

2. Control Panel > System & Security > System > View basic info about your computer

What does yours say?


Windows Update not detecting Windows 7 SP1-27-03-2012-7-22-24-pm.png


My System SpecsSystem Spec
27 Mar 2012   #5

Windows 7 Professional 64 bit
 
 

Thanks JMH. Via the control panel, no reference to SP1, no via Winver (build 7600), it's not...
My System SpecsSystem Spec
27 Mar 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by sta75 View Post
Thanks JMH. Via the control panel, no reference to SP1, no via Winver (build 7600), it's not...
Thank you.

See
if this will work...

Please run the System Update Readiness Tool (SURT) and then update to SP-1

32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
27 Mar 2012   #7

Windows 7 Professional 64 bit
 
 

Really appreciated JMH, thanks for taking the time, I'll give the links a try...
My System SpecsSystem Spec
27 Mar 2012   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Please keep us posted on your progress.
Good luck!
My System SpecsSystem Spec
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 Windows Update not detecting Windows 7 SP1




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