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Windows 7: Windows 7 Service Pack 1 install problem 0x000b8000

03 Apr 2012   #1
superklutz

Windows 7 Ultimate 32-bit
 
 
Windows 7 Service Pack 1 install problem 0x000b8000

Hi I just registered here at seven forums..

I tried niemiro's method in the former thread (in this same forum) but still I get this error... Here is my log:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 14.0
2012-04-02 07:07

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16948_none_b8f81bcffbb72a5c.manifest x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16948_none_b8f81bcffbb72a5c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21127_none_b996304b14c5ac2f.manifest x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21127_none_b996304b14c5ac2f

Summary:
Seconds executed: 592
Found 6 errors
CSI Manifest All Zeros Total count: 2
CBS MUM Corrupt Total count: 2
CBS Catalog Corrupt Total count: 2

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16948_none_b8f81bcffbb72a5c.manifest
winsxs\manifests\x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21127_none_b996304b14c5ac2f.manifest
servicing\packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.cat

Please I need your help... tnx guys in advance...


My System SpecsSystem Spec
.
03 Apr 2012   #2
quickdraw2011

windows 7 home premium 64 bit
 
 

Try a Repair Install:

Repair Install
My System SpecsSystem Spec
03 Apr 2012   #3
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

* Have you a System Restore Point created prior to any problems you are now experiencing that you could roll back to?

* Have you checked in Event Viewer ?
Start - Event Viewer - Windows Logs - System & Application.
Check for any red error messages to do with the relevant KB problem.

*What is listed {as regards your problem} in Windows Update - View Update History.

*Clear out your temporary downloads file and internet cache to remove any corruption from there.

Quote:
To delete temporary update files

Open Computer by clicking the Start button Picture of the Start button, and then clicking Computer.

Double-click the local hard disk where Windows is installed, typically drive C.

Double-click the Windows folder, and then double-click the SoftwareDistribution folder.

Double-click the DataStore folder to open it, and then delete all files and folders in the folder.
Administrator permission required...
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Click the Back button.
In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder.
Administrator permission required...
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
My System SpecsSystem Spec
.

04 Apr 2012   #4
quickdraw2011

windows 7 home premium 64 bit
 
 

Let us know if you need any further assistance.

Quickdraw
My System SpecsSystem Spec
07 Apr 2012   #5
superklutz

Windows 7 Ultimate 32-bit
 
 

Here is my log from the update viewer and no I do not have a system restore done before this error came..

Log Name: Setup
Source: Microsoft-Windows-Servicing
Date: 4/7/2012 11:59:50 AM
Event ID: 3
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Athleon-Flux
Description:
Package KB978601 failed to be changed to the Staged state. Status: 0x800f0816.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Servicing" Guid="{BD12F3B8-FC40-4A61-A307-B7A013A069C1}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>0</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-04-07T03:59:50.489354900Z" />
<EventRecordID>661</EventRecordID>
<Correlation />
<Execution ProcessID="3800" ThreadID="840" />
<Channel>Setup</Channel>
<Computer>Athleon-Flux</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<CbsPackageChangeState xmlns="http://manifests.microsoft.com/win/2004/08/windows/setup_provider">
<PackageIdentifier>KB978601</PackageIdentifier>
<IntendedPackageState>Staged</IntendedPackageState>
<ErrorCode>0x800f0816</ErrorCode>
<Client>WindowsUpdateAgent</Client>
</CbsPackageChangeState>
</UserData>
</Event>
My System SpecsSystem Spec
25 Apr 2012   #6
superklutz

Windows 7 Ultimate 32-bit
 
 

need assistance plz...(
My System SpecsSystem Spec
Reply

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