Windows 7 Service Pack 1 install problem 0x000b8000


  1. Posts : 3
    Windows 7 Ultimate 32-bit
       #1

    Windows 7 Service Pack 1 install problem 0x000b8000


    Hi I just registered here at seven forums..

    I tried niemiro's method in the former thread (in this same forum) but still I get this error... Here is my log:


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 14.0
    2012-04-02 07:07

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.cat

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16948_none_b8f81bcffbb72a5c.manifest x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16948_none_b8f81bcffbb72a5c
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21127_none_b996304b14c5ac2f.manifest x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21127_none_b996304b14c5ac2f

    Summary:
    Seconds executed: 592
    Found 6 errors
    CSI Manifest All Zeros Total count: 2
    CBS MUM Corrupt Total count: 2
    CBS Catalog Corrupt Total count: 2

    Unavailable repair files:
    winsxs\manifests\x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16948_none_b8f81bcffbb72a5c.manifest
    winsxs\manifests\x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21127_none_b996304b14c5ac2f.manifest
    servicing\packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum
    servicing\packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.mum
    servicing\packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.mum
    servicing\packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.mum
    servicing\packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
    servicing\packages\Package_for_KB2660465_RTM~31bf3856ad364e35~x86~~6.1.1.2.cat
    servicing\packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.cat
    servicing\packages\Package_for_KB2660465~31bf3856ad364e35~x86~~6.1.1.2.cat

    Please I need your help... tnx guys in advance...
      My Computer


  2. Posts : 525
    windows 7 home premium 64 bit
       #2

    Try a Repair Install:

    Repair Install
      My Computer


  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #3

    * Have you a System Restore Point created prior to any problems you are now experiencing that you could roll back to?

    * Have you checked in Event Viewer ?
    Start - Event Viewer - Windows Logs - System & Application.
    Check for any red error messages to do with the relevant KB problem.

    *What is listed {as regards your problem} in Windows Update - View Update History.

    *Clear out your temporary downloads file and internet cache to remove any corruption from there.

    To delete temporary update files

    Open Computer by clicking the Start button Picture of the Start button, and then clicking Computer.

    Double-click the local hard disk where Windows is installed, typically drive C.

    Double-click the Windows folder, and then double-click the SoftwareDistribution folder.

    Double-click the DataStore folder to open it, and then delete all files and folders in the folder.
    Administrator permission required...
    If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    Click the Back button.
    In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder.
    Administrator permission required...
    If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
      My Computer


  4. Posts : 525
    windows 7 home premium 64 bit
       #4

    Let us know if you need any further assistance.

    Quickdraw
      My Computer


  5. Posts : 3
    Windows 7 Ultimate 32-bit
    Thread Starter
       #5

    Here is my log from the update viewer and no I do not have a system restore done before this error came..

    Log Name: Setup
    Source: Microsoft-Windows-Servicing
    Date: 4/7/2012 11:59:50 AM
    Event ID: 3
    Task Category: None
    Level: Information
    Keywords:
    User: SYSTEM
    Computer: Athleon-Flux
    Description:
    Package KB978601 failed to be changed to the Staged state. Status: 0x800f0816.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Servicing" Guid="{BD12F3B8-FC40-4A61-A307-B7A013A069C1}" />
    <EventID>3</EventID>
    <Version>0</Version>
    <Level>0</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2012-04-07T03:59:50.489354900Z" />
    <EventRecordID>661</EventRecordID>
    <Correlation />
    <Execution ProcessID="3800" ThreadID="840" />
    <Channel>Setup</Channel>
    <Computer>Athleon-Flux</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <UserData>
    <CbsPackageChangeState xmlns="http://manifests.microsoft.com/win/2004/08/windows/setup_provider">
    <PackageIdentifier>KB978601</PackageIdentifier>
    <IntendedPackageState>Staged</IntendedPackageState>
    <ErrorCode>0x800f0816</ErrorCode>
    <Client>WindowsUpdateAgent</Client>
    </CbsPackageChangeState>
    </UserData>
    </Event>
      My Computer


  6. Posts : 3
    Windows 7 Ultimate 32-bit
    Thread Starter
       #6

    need assistance plz...(
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:21.
Find Us