Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows won't update

08 Apr 2012   #1
xxsicknessxx

windows7 64bit
 
 
windows won't update

its updates twelve times restarts logs as updated but doesn't stick and re updates so what's up?


My System SpecsSystem Spec
.

09 Apr 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

It's possible your computer might have damaged or corrupt system files. Run a System File Checker scan from an elevated command prompt (option two, this tutorial.) If problems are found run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

Microsoft also has this KB article that tells how to reset Windows Update components.

How do I reset Windows Update components?

It's also possible that your machine might have been infected with a virus or trojan. It wouldn't hurt to run a full scan with your antimalware program of choice followed by a couple of on-demand scanners like Malwarebytes, Hitman Pro, Superantispyware, Comodo Cleaning Essentials, Trend Micro HouseCall, etc (all free.)
My System SpecsSystem Spec
09 Apr 2012   #3
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Just in case Malware is involved...

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan


Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
My System SpecsSystem Spec
.


09 Apr 2012   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You could also download and run the System Updates Readiness Tool (SURT). I see you have the 64-bit version of Windows so I've given you the link for the 64-bit version of SURT.

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details
My System SpecsSystem Spec
09 Apr 2012   #5
xxsicknessxx

windows7 64bit
 
 

thank you I doubt malware possible I run hella anti virus... scan a lot then again maybe... I check it out... I thinking more and more I going end up fresh installing ... or returning lab top. This isn't correct
My System SpecsSystem Spec
09 Apr 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by xxsicknessxx View Post
thank you I doubt malware possible I run hella anti virus... scan a lot then again maybe... I check it out... I thinking more and more I going end up fresh installing ... or returning lab top. This isn't correct

* Is the computer under Warranty?

* FYI...
Clean Install Windows 7
My System SpecsSystem Spec
10 Apr 2012   #7
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Did you try running the System File Checker scan? If yes, any problems noted?

Did you run any of the on-demand anti-malware scans? If yes, any problems?

If SFC and malware scans didn't show any problems you could see if you have a hidden recovery partition or factory restore disks that would return your machine to "like new" factory settings. If you have no hidden recovery partition or factory restore disks you could try doing a Repair Install first before doing a Clean Install or returning your computer.

Repair Install
My System SpecsSystem Spec
Reply

 windows won't update




Thread Tools





Similar help and support threads
Thread Forum
Windows 7 - Update KB976932 and KB982526 update failure- error 800b100
Hey, I'm trying to install update KB976932 (Windows Service pack 1 for 64bit) and KB982526 (Microsoft .NET Framework 3.5 SP1) but I keep getting error 800b100 which stops me from doing so. I've tried deactivating my firewall; manually installing from the microsoft website; and using the...
Windows Updates & Activation
Windows 7 SP1 update failed, causing Windows Update errors
Hi, Running IE 9 and tried to update to IE 11. Said I needed to update my Windows 7, 64 to SP1. found the update and attempted to install. Install failed and message said "restart your computer and try again" tried again and it failed again. Now Windows Update cannot update the PC, error message...
Windows Updates & Activation
Windows Update Update KB2887535 code 800F0900 corrupt files ?
Hello, Windows 7 Ultimate x64 SP1 with Windows Updates set to download but no install yet, since many tools start at startup. However our friends decided to install Windows Update Agent 7.6.7600.320 without asking. This caused a full hang of the system, including frozen mousepointer....
Windows Updates & Activation
Help with Windows Update Error: Windows Update Services not running.
Hello, can someone please help me with my problems about Windows Update I have tried to run Windows Update on my computer and received the following error message: I have also tried Farbar Service Scanner and i got this file Any help and suggestions would be greatly appreciated!
Windows Updates & Activation
Unable to install Windows Update: Update Kernel-mode driver framework
I am unable to update the Kernel-mode driver framework ver 1.11 for windows 7 for x64-based systems (KB2685811). I get error: 80073712 Also, I am getting BSOD/stop errors in normal mode that say anything from: -memory_management 0x0000000001a, - "A device driver attempting to corrupt the...
Windows Updates & Activation
Windows Update problems(Windows Update cannot crrently check for...)
Windows Update cannot crrently check for updates, becouse the service is not running.You may need to restart your computer. That the problem i have with my windows udate in services.msc i dont have Windows Update folder file or whatever, when i bought my computer i remeber that i asked not to...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:58.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App