Windows 7 telling me it is not genuine, however it is a legit copy.

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  1. Posts : 27
    Windows 7 premium 64 bit
       #1

    Windows 7 telling me it is not genuine, however it is a legit copy.


    I ran the diagnostics test from microsoft and have the results here. Apparently it is a race condition? Please help, heres the info:

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {138DA265-4E9A-4716-8984-89ED378DD17E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Kyle\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{138DA265-4E9A-4716-8984-89ED378DD17E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3691324936-1177366919-1304017508</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>6DF83507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".
     
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:28:2012 20:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
     
    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEAHKImUfbaVPLACBAzGkhqj9boxJZiPeiCLNdcLcCzAtA=
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            ALASKA        A M I
    FACP            ALASKA        A M I
    HPET            ALASKA        A M I
    MCFG            ALASKA        A M I
    AAFT            ALASKA        OEMAAFT 
    SSDT            AMD         POWERNOW
    Last edited by Brink; 10 Apr 2012 at 11:03. Reason: code box
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Nope - this is NOT a 'race condition' - you probably had/have Norton installed??

    look here for a solution....

    CScript Error: Can't find script engine "VBScript" -alternate solution
      My Computer


  3. Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       #3

    NoelDP said:
    Nope - this is NOT a 'race condition' - you probably had/have Norton installed??

    look here for a solution....

    CScript Error: Can't find script engine "VBScript" -alternate solution
    I re-entered my windows serial, and it fixed the problem. I will be sure to bookmark the page in-case something happens again. Thank you
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Please post a new MGADiag report - I suspect that your machine is in Grace Mode, and will complain again in 30 days time, unless you act now.
      My Computer


  5. Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       #5

    I'l post the info after i say this. Could any of this could be caused by me upgrading to a new motherboard? I bought my pc pre-built about 3 years ago, and i upgraded the motherboard on it 2 days ago. When i booted it up the first night, everything was fine. But when i booted it yesterday this started happening. Heres the info:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-R4CMM-C3RB3-9V4CT
    Windows Product Key Hash: YMMF7YwmGbLO2u9gwhhHwoBupc0=
    Windows Product ID: 00359-OEM-9805661-66170
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {138DA265-4E9A-4716-8984-89ED378DD17E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Kyle\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{138DA265-4E9A-4716-8984-89ED378DD17E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9V4CT</PKey><PID>00359-OEM-9805661-66170</PID><PIDType>8</PIDType><SID>S-1-5-21-3691324936-1177366919-1304017508</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>6DF83507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:28:2012 20:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEAHKImUfbaVPLACBAzGkhqj9boxJZiPeiCLNdcLcCzAtA=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    AAFT ALASKA OEMAAFT
    SSDT AMD POWERNOW
      My Computer


  6. Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       #6

    Oh, and yes i do have norton installed, i read your post on this, but i would like you to read over the report again before i create the file and run it. Why would this happen all of the sudden though? I've had norton for years, and never had this problem
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    You definitely need to apply the fix in the post I referenced - I suspect that Norton is the cause, so I have no idea what the effect will be.

    It could well be that it's a hangover from upgrading Norton over itself without properly removing an earlier version - it is notorious for unpredictable problems in such circumstances.

    Once you've applied the fix, you should visit the validation website, and validate Windows
    www.microsoft.com/genuine/validate
      My Computer


  8. Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       #8

    Ok i will apply the fix and validate windows, after that i should post another MGADiag report right?
      My Computer


  9. Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       #9

    Hmmmm I'm getting an error when i run the fix. The error is 'Cannot import C:\Users\Kyle\Desktop\regfix.reg Not all data was successfully written to the registry. Some keys are open by the system or other processes.'
      My Computer


  10. Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       #10

    When i ran the genuine test from the link you also posted, microsoft told me that my windows is genuine. Is my windows going to stay genuine? Or is it going to revert after 30 days like you mentioned before?
      My Computer


 
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