New
#11
Yes - pretty much anything from a microsoft.com source is safe and appropriate to download.
HELP: Windows 7 Build 7601 This copy of Windows is not genuine.
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New #12
I did, there is a message that says: Optional update delivery is not working. You maybe a victim of software counterfeiting. What do i do next?
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New #13
That error message normally only appears within the Windows Updates area - if it appears there when you do as advised, then it is almost certain that you have a counterfeit installation.
I can only suggest that you either purchase a legal Full Retail copy of Windows, or fill in a Piracy report with MS and hope for a good response from them.
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New #14
Then im really in trouble. Im just curious but what if i cant buy for now a legal copy and cannot activate this thing (its quite expensive, u know) is there any major problem that is likely to occur in my laptop? b
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New #15
The biggest problem is that you will not be able to access updates other than the Security ones - but such updates provide system improvements, and so you may find that your system responds slowly (or at least more slowly than it would do otherwise).
You will also be barred from access to certain areas of the system - and such areas allow control that is not otherwise available.
At the moment, all I can advise is that you attempt an SFC scan - it may correct some problems, and may also allow us to see what has happened....
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
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New #16
Just to clarify things for you:Golden:
Here is the result:
I hope this helps. Thank you.Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: ***** ***** ***** ***** PW487 Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY= Windows Product ID: 00371-177-0000061-85062 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}(4) Is Admin: No TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.111118-2330 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 103 Blocked VLK Microsoft Office Enterprise 2007 - 103 Blocked VLK OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-3557145390-3644324294-2060978674</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="5"/><Date>20110707000000.000000+000</Date></BIOS><HWID>4B8C3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65261</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs". Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 3:15:2012 19:39 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT+lnD3en8mEX4nsL+8NxRgtMToxMDARso= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: no, invalid SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP TOSCPL CRESTLNE HPET INTEL CRESTLNE BOOT PTLTD $SBFTBL$ MCFG INTEL CRESTLNE OSFR TOSHIB A+2nd ID SLIC TOSCPL TOSCPL00 SSDT BrtRef DD01BRT SSDT BrtRef DD01BRT
Sorry about that. I didnt know the difference between the two.
The product ID tells Microsoft whether you have a retail version of Windows installed or an OEM version.
If it is in the format xxxxx-xxx-xxxxxxx-xxxxx then it is a retail version and providing it is genuine you can get support from Microsoft.
If it is the format xxxxx-OEM-xxxxxxx-xxxxx then it is an OEM version, for which the computer manufacturer should provide support.
The 25-character product key is the one you use to activate Windows with, which if not genuine will give you the sort of problems you're experiencing.
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New #17
Actually - that is not quite correct.
The Product ID tells MS absolutely nothing - the PID is generated on installation, and is a very abreviated hash of the one that is sent to MS during activation. In fact, only 5-6 characters of the PID may vary depending on the installation - the rest are set by the Key and media used.
The critical characters in the case of Default Keys are the final block of 5 - ALL default keys are defined in the MGADiag report (and MS's own database) as Retail Keys.
A Default Key CANNOT be activated by any means whatever (except via hacker's routes) and will show as non-genuine once the grace period is expired.
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New #18
If your laptop has a genuine OS, restore to factory defaults just to make sure every licensing service is working correctly, also, check your office enterprise license, its marked as invalid.
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New #20
Quote
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