Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HELP: Windows 7 Build 7601 This copy of Windows is not genuine.


10 Apr 2012   #1

windows 7 home edition
 
 
HELP: Windows 7 Build 7601 This copy of Windows is not genuine.

A pleasant day to all.

Im a newbie here, so i hope i get this right.
I am having trouble with my product key and i dont know what to do. There's a message in my desktop that says "Windows 7 Build 7601 This copy of Windows is not genuine."
Ive seen a product id on my laptop and tried to put that to activate windows but it's invalid. Btw, i have installed SP1. Windows keeps on asking for activation. I kinda ignored the 30 days notice to activate it and now i think im in trouble. I dont have much knowledge about this stuff as it is not my line of work. I've searched the forum with similar problem as mine but it gets me confused so i made a new thread. Can someone help me sort out this problem? If its possible please give me step by step instruction on fixing this prob. I badly need one. Im so worried about this. Thank you so much.

My System SpecsSystem Spec
.

10 Apr 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Please run the following tool, then copy and paste the information in your next reply - ignore any errors that appear when you copy & paste:

http://go.microsoft.com/fwlink/?linkid=52012

Regards,
Golden
My System SpecsSystem Spec
10 Apr 2012   #3

Windows 7 Professional x64 Linux Mint 16
 
 

You need to type in your activation code ( 25 digit code ) not your ID.
My System SpecsSystem Spec
.


10 Apr 2012   #4

windows 7 home edition
 
 

Golden:

Here is the result:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: ***** ***** ***** ***** PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85062
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}(4)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-3557145390-3644324294-2060978674</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="5"/><Date>20110707000000.000000+000</Date></BIOS><HWID>4B8C3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65261</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2012 19:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT+lnD3en8mEX4nsL+8NxRgtMToxMDARso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              APIC  
  FACP            TOSCPL        CRESTLNE
  HPET            INTEL         CRESTLNE
  BOOT            PTLTD         $SBFTBL$
  MCFG            INTEL         CRESTLNE
  OSFR            TOSHIB        A+2nd ID
  SLIC            TOSCPL        TOSCPL00
  SSDT            BrtRef        DD01BRT
  SSDT            BrtRef        DD01BRT
I hope this helps. Thank you.



Quote   Quote: Originally Posted by AddRAM View Post
You need to type in your activation code ( 25 digit code ) not your ID.

Sorry about that. I didnt know the difference between the two.
My System SpecsSystem Spec
11 Apr 2012   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

One of your problems is addressed in one of the forum's stickies.
http://www.sevenforums.com/windows-u...-solution.html

The other is that the Key in use here is the Default Key - for what version and edition of Windows is your computer licensed, according to the COA sticker on the case?
My System SpecsSystem Spec
11 Apr 2012   #6

windows 7 home edition
 
 

Quote   Quote: Originally Posted by NoelDP View Post
One of your problems is addressed in one of the forum's stickies.
http://www.sevenforums.com/windows-u...-solution.html

The other is that the Key in use here is the Default Key - for what version and edition of Windows is your computer licensed, according to the COA sticker on the case?
I used Jellybean key finder and it says that the product key is a default one.
There is no COA sticker on the base of my unit.

This is the result of the Jellybean Key Finder:

Windows 7 Professional Service Pack 1
Product Part No.: X15-39655
Installed from 'Full Packaged Product' media.
Product ID: 00371-177-0000061-85062 match to CD Key data
CD Key: HYF8J-CVRMY-CM74G-RPHKF-PW487elps
Computer Name: JPET
Registered Owner: toshiba
Registered Organization:

I hope this helps. Thank u.
My System SpecsSystem Spec
11 Apr 2012   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

If there is no COA sticker, and you have not purchased a Retail copy of Windows 7 Professional, then your installation must be considered counterfeit.

Please check inside the battery compartment for the COA sticker - some manufacturers hide them there to prevent easy access.

If the sticker is not there, and not on the outside of the case, then you have a major problem.
From where did you purchase this machine? was it a personal purchase in a store, or an internet purchase from a dealer or end-user vendor? - or what??

I see you appear to be in Korea - unfortunately that region is not known for its adherence to proper licensing practices, so it is natural to be suspicious.
My System SpecsSystem Spec
11 Apr 2012   #8

windows 7 home edition
 
 

No sticker either in the battery compartment. Actually my husband bought this laptop in Qatif, Saudi Arabia and sent it to
me via fed ex. Im in the Philippines not in Korea.

He personally bought this from a computer store.
What steps should i do, since this appears to be counterfeit? This is a major major problem to me.
My System SpecsSystem Spec
11 Apr 2012   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Now I am totally confused - your forum profile shows you to be in the GMT+6 timezone.
Your MGADiag report says that you are using GMT+9 as a timezone.

Please first reset your Region and Time/Date settings to those appropriate for your actual location.

Unfortunately, I have seen *many* examples of counterfeits from the Qatar/UAE/Saudi area - they seem to work on the basis that since most people are non-residents, then they will/can not chase any problems.


Once you have reset your time/date settings properly, please attempt validation again, at www.microsoft.com/genuine/validate then post another MGADiag report.
My System SpecsSystem Spec
11 Apr 2012   #10

windows 7 home edition
 
 

My mistake in our time zone. didnt pay much attention to that.

I hope i dont disturbd u, but should i download the link u gave me? (Obviously im pretty ignorant about this)
My System SpecsSystem Spec
Reply

 HELP: Windows 7 Build 7601 This copy of Windows is not genuine.




Thread Tools



Similar help and support threads for2: HELP: Windows 7 Build 7601 This copy of Windows is not genuine.
Thread Forum
Solved Windows 7 Build 7601, Copy not Genuine? Windows Updates & Activation
Solved Windows is not a genuine copy (Build 7601) Windows Updates & Activation
Solved Build 7601 - this copy of windows is not genuine Windows Updates & Activation
this copy of windows is not genuine, build 7601 Windows Updates & Activation
Build 7601 ,this copy of windows is not genuine. Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:25 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33