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Windows 7: BSOD after upgrading to Windows 7 Ultimate

17 Apr 2012   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Switch off monitor when having no problems and switch on again. Works?
Now do the same when logged on with black screen. Post results.


My System SpecsSystem Spec
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17 Apr 2012   #12
ocswales

Windows 7 Ultimate
 
 

So when I go into Device Manager and I open Display Adapters, should I uninstall NVIDIA GeForce Go 7400?
It won't stop my monitor from working or anything??!
My System SpecsSystem Spec
17 Apr 2012   #13
ocswales

Windows 7 Ultimate
 
 

Kaktussoft: switching the monitor on and off again works fine normally but with the black screen it doesnt change anything
My System SpecsSystem Spec
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17 Apr 2012   #14
ocswales

Windows 7 Ultimate
 
 

I just uninstalled the display adapter and restarted it. Basically, the actual computer works fine but it looks like it is in safe mode as the screen in fuzzy and everything is bigger. So, I tried to reinstall the driver but the computer told me it had already done that so I just turned the computer off again. Now, I have just restarted the computer but have the black screen again...so I'll have to wait a couple of hours before I see if anything has changed!
My System SpecsSystem Spec
17 Apr 2012   #15
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Do you really have to wait a couple of hours??? Very sure?
Computers don't know how long they are power off ;-)

Is the computer/monitor overheated?? that's the only thing I think about if it's always true.
My System SpecsSystem Spec
17 Apr 2012   #16
ocswales

Windows 7 Ultimate
 
 

Yep! Definitely a couple of hours...it won't respond to anything apart from a hard shut down. And no, the monitor does not appear to be overheating or anything.
My System SpecsSystem Spec
17 Apr 2012   #17
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ocswales View Post
Yep! Definitely a couple of hours...it won't respond to anything apart from a hard shut down. And no, the monitor does not appear to be overheating or anything.
pressing power off button once should normally shutdown the machine. Does it as you see the desktop with icons? Does it when having black screen?
My System SpecsSystem Spec
17 Apr 2012   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It sounds as if you reinstalled teh same set of drivers as are currently failing - you need to download and install a completely new set, from the manufacturer's website.
I do NOT think it's a hardware problem, but a software one, and the system is locking out the drivers for some reason.
My System SpecsSystem Spec
17 Apr 2012   #19
ocswales

Windows 7 Ultimate
 
 

The power off button does work, I just checked and it does shut down when on the black screen.
NoelDP: so if I just went to the Microsoft website and got a new set?? I'll try that when my computer decides to work again, thank you!
My System SpecsSystem Spec
17 Apr 2012   #20
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by ocswales View Post
The power off button does work, I just checked and it does shut down when on the black screen.
NoelDP: so if I just went to the Microsoft website and got a new set?? I'll try that when my computer decides to work again, thank you!
Boot in Safe Mode with Networking (Advanced Boot Options)
Download the latest Nvidia Display Driver Drivers - Download NVIDIA Drivers

Select 'Custom' and check 'clean install', the additional components such as 3D Vision & HD Audio aren't necessary

BSOD after upgrading to Windows 7 Ultimate-nvidia4.png

BSOD after upgrading to Windows 7 Ultimate-new_driver3.jpg


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 BSOD after upgrading to Windows 7 Ultimate




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