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Windows 7: Unable to install SP1, error 800F0818

19 Apr 2012   #1
Asus1005pe

Windows 7 Starter 32 bit
 
 
Unable to install SP1, error 800F0818

Since a couple of days, after I reinstalled my windows, I have been experiencing problems with installing the Windows 7 Service Pack 1 (KB976932). Whenever I try to install it I get the following error code: 800F0818.

When I search this error code in the help function of microsoft I get absolutely nothing, the error code doesn't seem to exist in their database, although they made it. When I search this forum I only get custom made solutions and read advices not to use them.

I read in another article that the CheckSUR.persist.log might be useful so I uploaded it in this article.

System Specs:
Netbook ASUS 1005PE
Windows 7 Starter 32 bit
Reinstalled version of Windows 7 (not OEM anymore)
Processor: Intel Atom CPU N450 @1.66 Ghz (2CPUs)
Directx version: Directx 11
Memory: Kingston 800 Mhz 2 GB
System hardware approximately 3 years old

Thanks in advance for any help given.

Ronald




Attached Files
File Type: log CheckSUR.persist.log (865 Bytes, 46 views)
My System SpecsSystem Spec
.
19 Apr 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

View your windows installed updates and uninstall KB2633879. Does that succeed?
Create a new CheckSUR.persist.log afterward and post it.
My System SpecsSystem Spec
19 Apr 2012   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

wusa /uninstall /kb:2633879
from Elevated Command Prompt

But....
However, the same reference table for Windows 7 (all editions) has the following under "Removal Information" -
WUSA.exe does not support uninstall of updates. To uninstall an update installed by WUSA, click Control Panel, and then click System and Security. Under Windows Update, click View installed updates and select from the list of updates.
My System SpecsSystem Spec
.

19 Apr 2012   #4
Asus1005pe

Windows 7 Starter 32 bit
 
 

Thanks for the reply.

However KB2633879 is not among my installed updates. I tried the elevated dos command, but it returns with a 0x800F0818 errorcode.

Any other suggestions?
My System SpecsSystem Spec
19 Apr 2012   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Asus1005pe View Post
Thanks for the reply.

However KB2633879 is not among my installed updates. I tried the elevated dos command, but it returns with a 0x800F0818 errorcode.

Any other suggestions?
what return the 0x800F0818 errorcode?
My System SpecsSystem Spec
19 Apr 2012   #6
TGSoldier

 
 

My System SpecsSystem Spec
19 Apr 2012   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Unavailable repair files:
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat
====
So put Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum and Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat in folder c:\windows\servicing\packages

I've attached both files in ZIP.

You can't write in that folder due to permissions. So open Elevated Command Prompt
1. You first need to gain control over that folder. In order to do this use the following commands:

This makes the current logged on user (needs to have Administrative privileges) owner of that folder:
Code:
takeown /F c:\Windows\Servicing\Packages /D y /R
Then assign full control using:
Code:
cacls c:\Windows\Servicing\Packages /E /T /C /G "UserName":F
Replace "UserName" with your current win7 logon name.
---------------
Source: How to fix Server Manager Errors after installing updates (HRESULT:0x800F0818 / HRESULT:0x800B0100) - Microsoft GTSC Romania - Enterprise Platforms Support - Site Home - TechNet Blogs

Please post results


Attached Files
File Type: zip KB2633879.zip (6.2 KB, 132 views)
My System SpecsSystem Spec
19 Apr 2012   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by TGSoldier View Post
This solution is not the one he's looking for!! He's got another error
My System SpecsSystem Spec
19 Apr 2012   #9
Asus1005pe

Windows 7 Starter 32 bit
 
 

By trying to uninstall the update in elevated dos using wusa /uninstall /kb:2633879 I get the error code: 0x800F0818.

Kaktussoft I then tried your other solution. First I used the elevated dos commands to get ownership of the files/folder. I then replaced my package files by the files you gave me. Restarted my pc. Then tried to install SP1, but got the same errorcode: 0x800F0818.

See the CheckSUR.persist.log again please.


Attached Files
File Type: log CheckSUR.persist.log (2.5 KB, 20 views)
My System SpecsSystem Spec
19 Apr 2012   #10
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Asus1005pe View Post
By trying to uninstall the update in elevated dos using wusa /uninstall /kb:2633879 I get the error code: 0x800F0818.

Kaktussoft I then tried your other solution. First I used the elevated dos commands to get ownership of the files/folder. I then replaced my package files by the files you gave me. Restarted my pc. Then tried to install SP1, but got the same errorcode: 0x800F0818.

See the CheckSUR.persist.log again please.
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat

Do these files exist? and did you replace them. Or were the files not there and did you put them there?
My System SpecsSystem Spec
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 Unable to install SP1, error 800F0818




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