Windows 7 Service Pack 1 (SP1) consistently fails to install -80246007

redtopper,
You have a Win7 DVD. Yes/no

redtopper20169 said:

Tried everything suggested to no avail. Can anyone help? No support available as OEM support only and I dont have the disks as Windows 7 installed by supplier. In any case the files I need are part of a patch by Microsoft that I didnt even want to take......... no cannot get the files from a CD.

an anyone supply these corrupt files.... nothing I've tried seems to work

servicing\packages\Package_for_KB976002~31bf3856ad364e35~amd64~~6.1.1.14.mum
servicing\packages\Package_for_KB976002_RTM~31bf3856ad364e35~amd64~~6.1.1.14.mum
servicing\packages\Package_for_KB976002~31bf3856ad364e35~amd64~~6.1.1.14.cat
servicing\packages\Package_for_KB976002_RTM~31bf3856ad364e35~amd64~~6.1.1.14.cat

Hello redtopper20169 and welcome to Seven Forums

A friend of mine has been teaching me about windows update and SURT logs. With this new found knowledge, I think I might be in a position to help you :)

The CheckSUR.persist.log that you have posted is in chronological order, so we'll deal with the most recent problem in your log first. I don't have the brain power to do two at a time! So, for now, this is all the information we need:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 14.0
2012-04-21 19:02

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB976002_RTM~31bf3856ad364e35~amd64~~6.1.1.14.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_217_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2633952_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store
(f) CSI Payload File Missing 0x00000000 oleaut32.dll amd64_microsoft-windows-ole-automation_31bf3856ad364e35_6.1.7601.21802_none_1bb89fec2b3108e2

Summary:
Seconds executed: 675
Found 5 errors
CSI Payload File Missing Total count: 1
CBS MUM Missing Total count: 2
CBS Catalog Missing Total count: 1
CBS Catalog Corrupt Total count: 1

Unavailable repair files:
servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB976002_RTM~31bf3856ad364e35~amd64~~6.1.1.14.mum
servicing\packages\Package_217_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2633952_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB976002_RTM~31bf3856ad364e35~amd64~~6.1.1.14.cat
servicing\packages\Package_217_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2633952_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat

My first target is the KB2633952 :) Here goes.

1. Please click on the following link to download KB2633952 for Windows 7 x64:
   
   Download: Update for Windows 7 for x64-based Systems (KB2633952) - Microsoft Download Center - Download Details
   
   
2. Save this file to the root folder of your main hard drive - for example: C:\Windows6.1-KB2633952-x64.msu
3. When that finishes, open your start menu and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following command into it and press enter
   
   expand -f:* %SYSTEMDRIVE%\Windows6.1-KB2633952-x64.msu %SYSTEMDRIVE%\Update
   
   
6. Then repeat for this command:
   
   expand -f:* %SYSTEMDRIVE%\Update\Windows6.1-KB2633952-x64.cab %SYSTEMDRIVE%\Update\Extracted
   
   
7. Then repeat for this command:
   
   dir /s %SYSTEMDRIVE%\Update\Extracted > %SYSTEMDRIVE%\tom982.txt
   
   
8. This will create a text file called tom982.txt in the root folder of your main drive (e.g. C:\tom982.txt). Please copy and paste the contents of this into your next post.

Tom

RedTopper,
See post #15.