Error Code 0x80073712 occurs in Windows Update or Microsoft Update
When you try to install updates or components in Windows 7 or in Windows Vista, you may have one or more of these symptoms:
When you try to install an update by using the Windows Update website, you may get an error message that includes Error code: 0x80073712, and the update does not install.
When you click Turn Windows features on or off in Programs and Features in Control Panel, the Windows Features dialog box, no features are shown.
This issue may occur if the Component-Based Servicing (CBS) manifest is corrupted.
To resolve this problem, use one of the following methods. For these methods to work, you must be logged on to your computer as an administrator. Or, you must be able to supply a user account name and password for an account that has administrative permissions. If you are using your home computer, you may already logged on as an administrator.
For more information about how to log on as an administrator, visit the following Windows Help & How To article: How do I log on as an administrator?
Method 1: Run the System Update Readiness tool (Checksur.exe)
Method 2: Install the latest service pack for your version of Windows.
Method 3: Run the System File Checker (SFC.exe) tool with the sfc /scannow command
Method 4: Perform an in-place upgrade.