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Windows 7: Windows Update hung at installing update 1 of 1

11 May 2012   #1
Twestphal

Windows 7 home premium 64 bit
 
 
Windows Update hung at installing update 1 of 1

Windows Update launched when I shut my computer down last night and was still at same screen after running all night. I shut computer off and on and still at same screen after 2 hours. Now what?


My System SpecsSystem Spec
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11 May 2012   #2
event3horizon

Windows 7 Home Premium 64 bit
 
 

post the file called "windowsupdate.log" which is located in C:\Windows

Also run microsoft fixit tool http://support.microsoft.com/kb/971058
My System SpecsSystem Spec
11 May 2012   #3
Twestphal

Windows 7 home premium 64 bit
 
 

How do I do this if I can never get back to login prompt?
My System SpecsSystem Spec
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11 May 2012   #4
event3horizon

Windows 7 Home Premium 64 bit
 
 

safe mode.. press f8 right after BIOS screen.
My System SpecsSystem Spec
11 May 2012   #5
Twestphal

Windows 7 home premium 64 bit
 
 

Bless you, that did the trick!
My System SpecsSystem Spec
11 May 2012   #6
event3horizon

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Twestphal View Post
Bless you, that did the trick!
Nice! But what did? The fix it tool?
My System SpecsSystem Spec
12 May 2012   #7
Twestphal

Windows 7 home premium 64 bit
 
 

I believe Fix It fixed it!
My System SpecsSystem Spec
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 Windows Update hung at installing update 1 of 1




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