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Windows 7: Activation issue, W7 Home Premium

14 May 2012   #11
jumanji

Windows 7 Home Premium 32 bit
 
 

Quote   Quote: Originally Posted by Night Hawk View Post
........Apparently eMachines refused to do anything for him including sending out a factory recovery disk. This is why he bought 7 at the MS online store to begin with.

On one of their older desktop models(XP) when a friend's son trashed the preinstall I ended using a Home edition cd and simply entered to the OEM key following a full wipe of the drive. eMachines didn't provide any recovery disks with the system bought new out of a retail store.

On a much newer laptop or desktop the option to see a full restoration is included as a boot option however. The other option while the preinstalled Windows is still running good is to look into a utility many manufacrturers provide on their support sites for creating a recovery disk.
Perhaps you didn't read my post properly.

In his 28 Jan 12 post#2 here the OP has stated that emachines had sent him the Windows 7 Disc."I called eMachines and they sent me a copy of Windows 7"

That is what I had mentioned and asking the OP to try installing with it. It could be the OEM Reinstall disk in which case it may autoactivate.

( Why would they send the Recovery Disks/Reinstall disks again and again ? I am assuming that it is the same machine for which emachines sent the Windows 7 Disc. He hasn't bought a new licence for Windows 7. He has only downloaded the Windows 7 ISO from Digital River, as far as I can gather.)


My System SpecsSystem Spec
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14 May 2012   #12
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Did you ever comply with the request from NoelDP?

Noel is rather knowledgeable in this area.
My System SpecsSystem Spec
14 May 2012   #13
wanchoo

Windows 7 Pro with SP1 32bit
 
 

It seems to me that the OP is trying to activate a wrong version of Windows 7. OP to kindly confirm that he got Windows 7 Ultimate 64-bit as originally installed from eMachines. Best is to ask eMachines which Windows 7 version had they loaded in the first instance. If another then download it from Digital River, install it and then apply the Product Key, stuck to the bottom of the Laptop.

If however OP did originally get Windows 7 Ultimate 64-bit then he may please phone Microsoft to activate his OS.

PS: Another thing that I noted was that the title and the System Specs mention different versions.
My System SpecsSystem Spec
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14 May 2012   #14
jumanji

Windows 7 Home Premium 32 bit
 
 

That was a good observation by wanchoo.

I think the OP has to answer many questions.

1. What Windows 7 edition and bit version came pre-installed on his emachine?

2. What Windows 7 edition and bit version DVD did emachines send him (as per his Jan 12 post)?

3. What Windows 7 edition and bit version is he now trying to install?

4. In his first post the OP mentions that he had used the key only once. What key is it? Was it the CAO key on the sticker of his emachine? What Windows 7 edition and bit version was installed then ?
My System SpecsSystem Spec
14 May 2012   #15
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

What he needs to do is to carry out the advice given in post #3 from an expert in this field.

There are very good reasons for the advice he gave.
My System SpecsSystem Spec
14 May 2012   #16
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

Quote   Quote: Originally Posted by jumanji View Post
That was a good observation by wanchoo.

I think the OP has to answer many questions.

1. What Windows 7 edition and bit version came pre-installed on his emachine?

2. What Windows 7 edition and bit version DVD did emachines send him (as per his Jan 12 post)?

3. What Windows 7 edition and bit version is he now trying to install?

4. In his first post the OP mentions that he had used the key only once. What key is it? Was it the CAO key on the sticker of his emachine? What Windows 7 edition and bit version was installed then ?
I think that covers the bases quite well there! Making sure the exact same edition usually Home Premium or Pro not Ultimate are the two editions most often available especially on any eMachines! Dell on the other hand offers the choice of OS on the machines ordered from them.

Even if you had the Pro edition preinstalled and that was the 64bit as well as now seeing the 64bit Ultimate the product keys between two different editions are different there too. Plus the OEM is tied to either the 32bit or 64bit Windows install it came with.

The best thing now would be simply calling into MS and explain the circumstances where they have you bring up and read off a group of 8 sets of 5 digits for the present installation and then provide you with another set to see this install activated. You did that before apparently.

Quote:
i am currently waiting to speak to a microsoft agent. thank you for all the help. i should be okay now.
My System SpecsSystem Spec
14 May 2012   #17
AC

Windows 7 Home Premium 64-Bit
 
 

I am using a PC that isn't on my specs. I have 3 eMacines laptops and 2 Vaio laptops. T his is one of eMachines we are talking about. It came preinstalled with Windows 7 HP x64. It only has 1GB ram, so when I decided to reinstall Windows because it was slow, I downloaded the x32 ISO with SP1. Wait, could that be it? Installing w/ SP1, but the product key didn't come with 7?
My System SpecsSystem Spec
14 May 2012   #18
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

It came with the 64bit 7 HP and that's precisely what you would need in order to use the OEM key! That is only good for the 64bit Windows and the Home Premium edition.

The download for the 32bit would have had it's own key to enter being the other kernel plus a non OEM copy of 7. But that is what is tripping you up there!

As far as only 1gb of ram that doesn't sound at all right since even with Vista you should be seeing at least 2gb if not more with any OEM system. The recommended minimum is 2.5gb of memory to start with. Most laptops with the 64bit 7 will typically have 6gb and 3gb for the 32bit.
My System SpecsSystem Spec
14 May 2012   #19
wanchoo

Windows 7 Pro with SP1 32bit
 
 

Doesn't it feel great when one turns out to be right. Just like making a difficult Grand Slam.
My System SpecsSystem Spec
14 May 2012   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

PLEASE POST THE REPORT!
Otherwise all anyone is doing is guessing, and no-one will get a result.
My System SpecsSystem Spec
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 Activation issue, W7 Home Premium




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