Periodic "Windows 7 Build 7601 This version of windows is not genuine"

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    Kagamiseki said:
    Noel:
    I was already offered MSE and IE9 before this problem occured, and I turned them down already. Don't like either of them. Thanks for the help! Restarted, and the "not genuine" message is gone.

    just because they're offered, doesn't mean you have to take them :)

    System Restore is not a backup or imaging tool - there are dozens of good such tools around.
      My Computer


  2. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #22

    I thought this was solved, but it happened again.
    My win 7 is once again not geniune...
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    Kagamiseki said:
    I thought this was solved, but it happened again.
    My win 7 is once again not geniune...
    Please post a new MGADiag report.
      My Computer


  4. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #24

    If it means anything, before my original post, I had just switched a 1gb ram card with a 4gb one.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-HMCF4-JMDCK-MFBRP
    Windows Product Key Hash: wP70/LbGN3CoGfhHoK/nORILrWo=
    Windows Product ID: 00359-OEM-9817467-47067
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {4C1A4F2A-B4BC-416B-AA6E-BF5DCFADB8F1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4C1A4F2A-B4BC-416B-AA6E-BF5DCFADB8F1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MFBRP</PKey><PID>00359-OEM-9817467-47067</PID><PIDType>8</PIDType><SID>S-1-5-21-38748506-244446839-1267621653</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C655D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="7"/><Date>20110407000000.000000+000</Date></BIOS><HWID>A31C3007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:2:2012 01:51
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAonZEigrW7rJQ8ULCgvXQMWrPcoq+QfwI
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            TOSINV        TOSINV00
      FACP            TOSINV        TOSINV00
      HPET            TOSINV        TOSINV00
      BOOT            TOSINV        TOSINV00
      MCFG            TOSINV        TOSINV00
      SLIC            TOSINV        TOSINV00
      SSDT            TOSINV        TsbOdm
      SSDT            TOSINV        TsbOdm
      SSDT            TOSINV        TsbOdm
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    This is a different error to the original one, but still iin the Licensing Store.
    It sounds as if something is repeatdly corrupting the Store, which may be an indicator of either malware, or a hardware problem.
    Since you say that you've just changed the RAM, that's an obvious starting-point. DOwnload MemTest86+ from www.memtest.org and create the boot CD, then boot from it, and run the test for at least a couple of hours and see if it shows any problems.
      My Computer


  6. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #26

    Seems like a good idea to check.

    Also, I recently got an error message saying "An unauthorized change has been made to windows. Please reinstall windows and reactivate, or use system restore to undo these changes."

    I haven't done anything, and there has been no malicious software on my computer.

    Also, I have heard a rumor (actually, I read it) that windows cannot accept two hardware changes at once. Since I removed and replaced both of my ram cards while I was upgrading one of them, could this have caused it? Is this a actual problem, or is it just a rumor?

    I know that I inserted both ram cards correctly too, and I properly shut down my computer prior to changing them.

    I'll run Memtest overnight, as I need to use my laptop during my waking hours.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    It's an urban myth - WIndows 7 will allow you to change pretty much everything except the motherboard without a murmur (but it may demand drivers)
    Good luck with the MemTest - an overnight run should bring out any problems that do exist.
      My Computer


  8. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #28

    I restarted the laptop, and the not-genuine message is gone.
    However, I refuse to believe that it's really been resolved...

    I'm still going to run Memtest overnight, and post the results.
      My Computer


  9. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #29

    As I expected, it's back.
    Also, I let memtest run overnight, but it wasn't as I hoped.
    It only just made two passes (the AMD C-50 processor only has 1ghz pf processing power, I'm not too surprised, but I expected at least a little more)
    Eventually I needed the laptop, so I canceled the scan. It found no errors, though I can't say how accurate that is with only two passes.

    And Windows is still not "genuine".
      My Computer


  10. Posts : 1,167
    Windows 7 Pro with SP1 32bit
       #30

    The amount of time and energy that the OP has spent trying to resolve the issue has established that at least the Product Key used in his floor-model purchase is genuine. The other thing though not 100% established but almost so is that the problem is with software.

    If the above two statements are reasonably correct then in my opinion the best thing to do would be to do a clean install of his version of Windows 7 and use the existing Product Key. It shall save the OP hours of effort and heartache.
      My Computer


 
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