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Windows 7: Windows update stuck on 0%


18 May 2012   #1
Dafix

MS Windows 7 Home Premium 64-bit SP1
 
 
Windows update stuck on 0%

Just as the title says. It is stuck on 0%. I waited for 30 minutes but no changes.
Except for totally random BSOD caused by ntoskrnl.exe (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED).

One thing which I noticed was that it still wanted me to install updates while shutting down my computer.


My System SpecsSystem Spec
.

18 May 2012   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

The random BSOD may well be caused by a RAM stick that is physically damaged.

Have a look for any obvious signs then run a memory test.

RAM - Test with Memtest86+

If any updates want to install on shutdown, just let them.
My System SpecsSystem Spec
23 May 2012   #3
Dafix

MS Windows 7 Home Premium 64-bit SP1
 
 

Thanks for the reply. I will do it, I just bought the DVD for it, but I still have problems with Windows Update.
It is always stuck on 0%


EDIT: It seems it stays on 0% until it reaches 90%
Well thats odd, but it seems it has finally downloaded the updates.

EDIT2: I left my computer to install updates, when I came back, I saw my computer had BSOD, again while installing updates.
Caused by

(Bluescreen viewer)
My System SpecsSystem Spec
.


23 May 2012   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

I'm no expert on this kind of problem, but NTFS refers to the file system on your hard drive so I'm wondering if you have some bad sectors on it.

You run a disk check, as explained in this tutorial.

Disk Check
My System SpecsSystem Spec
23 May 2012   #5
Dafix

MS Windows 7 Home Premium 64-bit SP1
 
 

I did the scan. It said there are no errors or broken files.
My System SpecsSystem Spec
23 May 2012   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Dafix,

If you tell Win 7 to not update, THEN
do you still get BSODs?


The idea here is that your BSODs are the fundamental problem that needs to be solved.

You can help us out some by filling out your system specs.

Use the following procedure and SPECCY so that we will know a little more about your system.

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

Add the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.
====================================================

====================================================

To help us rule out some other possibilities:

What antivirus/security software are you using?

The following info will also be helpful:

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD the startup.txt file
UPLOAD the Scheduled Tasks.txt file
UPLOAD the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
===============================================

thanks,
karl
'
My System SpecsSystem Spec
23 May 2012   #7
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You mentioned updates earlier so it might be worthwhile running the System Updates Readiness Tool.

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2012] - Microsoft Download Center - Download Details
My System SpecsSystem Spec
24 May 2012   #8
Dafix

MS Windows 7 Home Premium 64-bit SP1
 
 

I updated my system specs. Antivirus is Microsoft Security Essentials.

@seavixen32 I thing it is not needed, updates seem to be working.

Here are the .txt files from CCleaner


Attached Files
File Type: txt install.txt (7.3 KB, 23 views)
File Type: txt Scheduled Tasks.txt (622 Bytes, 15 views)
File Type: txt startup.txt (1.9 KB, 17 views)
My System SpecsSystem Spec
24 May 2012   #9
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Dafix,
Follow the excellent advice given to you by SeaVixen.
thanks,
karl
My System SpecsSystem Spec
24 May 2012   #10
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Until your problem is located, then
please
UNINSTALL
Code:
DAEMON Tools Lite    DT Soft Ltd    29.04.2012        4.45.4.0315
Gyazo 1.0    Toshiyuki Masui    21.05.2012    1,36 MB    
PunkBuster Services    Even Balance, Inc.    17.05.2012        0.991
µTorrent        28.04.2012        3.1.3
REBOOT!

REMOVAL OF P2P PROGRAMS

There are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

As long as you are using any form of P2P networking to download files, you can anticipate malware infestations.

References citing the risk of using P2P programs:

Malware: Help prevent the Infection
Perils of P2P File Sharing
How to Prevent the Online Invasion of Spyware and Adware

I strongly recommend that you uninstall:
µTorrent
BitTorrent
Vuze
==================================================
My System SpecsSystem Spec
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 Windows update stuck on 0%




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