Windows update stuck on 0%

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  1. Posts : 28
    MS Windows 7 Home Premium 64-bit SP1
       #1

    Windows update stuck on 0%


    Just as the title says. It is stuck on 0%. I waited for 30 minutes but no changes.
    Except for totally random BSOD caused by ntoskrnl.exe (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED).

    One thing which I noticed was that it still wanted me to install updates while shutting down my computer.
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    The random BSOD may well be caused by a RAM stick that is physically damaged.

    Have a look for any obvious signs then run a memory test.

    RAM - Test with Memtest86+

    If any updates want to install on shutdown, just let them.
      My Computer


  3. Posts : 28
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #3

    Thanks for the reply. I will do it, I just bought the DVD for it, but I still have problems with Windows Update.
    It is always stuck on 0%


    EDIT: It seems it stays on 0% until it reaches 90%
    Well thats odd, but it seems it has finally downloaded the updates.

    EDIT2: I left my computer to install updates, when I came back, I saw my computer had BSOD, again while installing updates.
    Caused by

    (Bluescreen viewer)
    Last edited by Dafix; 23 May 2012 at 05:11.
      My Computer


  4. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #4

    I'm no expert on this kind of problem, but NTFS refers to the file system on your hard drive so I'm wondering if you have some bad sectors on it.

    You run a disk check, as explained in this tutorial.

    Disk Check
      My Computer


  5. Posts : 28
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #5

    I did the scan. It said there are no errors or broken files.
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #6

    Dafix,

    If you tell Win 7 to not update, THEN
    do you still get BSODs?


    The idea here is that your BSODs are the fundamental problem that needs to be solved.

    You can help us out some by filling out your system specs.

    Use the following procedure and SPECCY so that we will know a little more about your system.

    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec
    (left-hand column)

    To gather info, use Speccy (my favorite) or SIW or System Info

    Add the word laptop or desktop or netbook to the
    “system manufacturer” block, for example,
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.
    ====================================================

    ====================================================

    To help us rule out some other possibilities:

    What antivirus/security software are you using?

    The following info will also be helpful:

    Install CCleaner:
    CCleaner - PC Optimization and Cleaning - Free Download

    list of STARTUP PROGRAMS

    CCleaner | Tools
    icon | Startup button | Windows tab |
    click on Save to text file button (bottom right side) |
    accept Startup.txt as file name | SAVE button

    list of SCHEDULED TASKS

    CCleaner | Tools
    icon | Startup button | Scheduled Tasks tab |
    click on Save to text file button (bottom right side) |
    enter Scheduled Tasks as File name | Save button

    List of INSTALLED PROGRAMS

    CCleaner | Tools
    icon | Uninstall button |
    click on Save to text file button (bottom right side) |
    accept install.txt as File name | Save button


    UPLOAD the startup.txt file
    UPLOAD the Scheduled Tasks.txt file
    UPLOAD the install.txt file.

    HOW TO UPLOAD
    Post a File or Screenshot in Seven Forums
    ===============================================

    thanks,
    karl
    '
      My Computer


  7. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #7

    You mentioned updates earlier so it might be worthwhile running the System Updates Readiness Tool.

    Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2012] - Microsoft Download Center - Download Details
      My Computer


  8. Posts : 28
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #8

    I updated my system specs. Antivirus is Microsoft Security Essentials.

    @seavixen32 I thing it is not needed, updates seem to be working.

    Here are the .txt files from CCleaner
    Windows update stuck on 0% Attached Files
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #9

    Dafix,
    Follow the excellent advice given to you by SeaVixen.
    thanks,
    karl
      My Computer


  10. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #10

    Until your problem is located, then
    please
    UNINSTALL
    Code:
    DAEMON Tools Lite    DT Soft Ltd    29.04.2012        4.45.4.0315
    Gyazo 1.0    Toshiyuki Masui    21.05.2012    1,36 MB    
    PunkBuster Services    Even Balance, Inc.    17.05.2012        0.991
    µTorrent        28.04.2012        3.1.3
    REBOOT!

    REMOVAL OF P2P PROGRAMS

    There are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

    As long as you are using any form of P2P networking to download files, you can anticipate malware infestations.

    References citing the risk of using P2P programs:
    How cyber criminals infect victims via P2P with pirated software on Vimeo
    Malware: Help prevent the Infection
    Perils of P2P File Sharing
    How to Prevent the Online Invasion of Spyware and Adware

    I strongly recommend that you uninstall:
    µTorrent
    BitTorrent
    Vuze
    ==================================================
      My Computer


 
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