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Windows 7: Windows unable to update: error code : 8007065E

20 May 2012   #1

Windows 7 64 bit
 
 
Windows unable to update: error code : 8007065E

Hello, I have attempted to update windows 7 with the : Security update for windows 7 for X64 systems (KB2619339) with only failed results. the error code is : 8007065E

I have CBS logs WINDOWS resource protection found corrupt files but was unable to fix some of them.

Any help is appreciated as I like to keep my windows up to date and am rather confused.

Attached are the CBS logs.

In advance thanks for any help.


Shayne


My System SpecsSystem Spec
.

20 May 2012   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

shayneacids,

Welcome to SevenForums.

Please follow this procedure.

Be sure to delete the existing logs first as explained in the procedure.

Upload ( do not post inline) the resulting SFCDETAILS.TXT file.

System File Checker – SFC

System File Checker checks system files and restores them if possible.

System File Checker places results in:
%windir%\logs\cbs

My preference is to empty the abovementioned folder BEFORE I run SFC.

How to empty the “results” folder
Run CMD.EXE as administrator
o WIN | type CMD.EXE | do NOT hit ENTER |
o CTRL + Shift + ENTER key combo | YES button
Type following commands, each followed with ENTER key
o CD %windir%\logs\CBS
o DEL *.*
o EXIT

To run System File Checker:
WIN | type CMD.EXE | do NOT hit Enter| CTRL + SHIFT + ENTER key combo | YES button
WIN is the key with the Microsoft flag on top.

Enter SFC /SCANNOW
When System File Checker finishes---

If you do not see:
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

Then:
Type EXIT to return
RESTART your computer
Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

Then:
Type EXIT to return
RESTART your computer
Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

Then:
Type EXIT to return
RESTART your computer
Run sfc /scannow again
Notice that you have run sfc and restarted your computer up to three times.

If all did not go well, you can use
the findstr command to view the results.

VIEW THE RESULTS
Put the System File Checker (SFC) results in a File on the Desktop
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\desktop\sfcdetails.txt
where /C: specifies the desired search string
My System SpecsSystem Spec
21 May 2012   #3

win7 home premium-64bit-SP1-IE10
 
 

Hello sheyne
After executing the procedur of Karlsnooks, go to this site for readiness tool:

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details
Or you can download the KB and install it yourself from this site:

Download: Security Update for Windows 7 (KB2619339) - Microsoft Download Center - Download Details
Good luck
My System SpecsSystem Spec
.


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 Windows unable to update: error code : 8007065E




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