Quote: Originally Posted by guatemala
Quote: Originally Posted by seavixen32
You haven't given us your system specs although you have told us you have a Dell computer, but you don't tell us which model.
Also, we don't know where you live, but if it is in the United States you can request a restore disc from Dell, with which you can restore your computer to its factory state. Dell - Support
You can also download an official Windows 7 ISO that you can use to clean install Windows 7, using your COA product key for activation. Clean Reinstall - Factory OEM Windows 7
i think dell will charge me for a restore disc.........
Please do not assume. If you are in U.S.A submit your Media Request Form as seavixen32 suggested - whether or not your machine is still under warranty.
If you are in any other country contact DELL Technical Support in your region.
Give the reason - Hard Disk failed. need reinstall disk to install on a new HDD. Recovery Disks lost/damaged ( If there was a provision to create the Recovery Disks on your machine)
Mostly DELL will send the OEM Reinstall Disk free.
If you get it there is nothing like it since with the OEM Reinstall Disk you may do a clean install at any time, any number of times and at any frequency and it will selfactivate. (speaking from my personal experience)
You can still go ahead with the COA-SLP activation - if you do not want to wait ( usually DELL is prompt and fast) - since you can always reinstall it with OEM disk anytime and get back to OEM-SLP activation.