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Windows 7: 0x000000ED after win7 splash screen. Cant use install disk to repair.

24 May 2012   #1

Windows 7 Home Premium 64bit
 
 
0x000000ED after win7 splash screen. Cant use install disk to repair.

Gets a error 0x000000ED Unmountable boot volume after the Windows 7 splashscreen. When I try to boot into startup repair it seems to start to boot but then comes up with a blank screen with a mouse pointer that can move but nothing else. When I try safemode it freezes when loading drivers. Now the odd thing is that when I try to boot from a DVD rescue disk the same thing happens, blank screen with pointer, even my Windows 7 istallation disk does the same thing. The only way I can boot this machine (Toshiba Satellite) is either using a linux installed on USB, or into a windows rescue disk when the hard drive is removed. Even when I'm in linux I can't mount the disk, the error says $LogFile indicates unclean shutdown(0,0) Failed to mount '/dev/sda3': Operation not supported Mount is denied because NTFS is marked to be in use.....
As much as anything else I don't understand why I can't boot from the Windows 7 install disk unless the HDD is removed
Any ideas?

My System SpecsSystem Spec
24 May 2012   #2

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

This error can be caused by wear and tear corruption of data on your hard drive.

Check this article for a possible solution: Fixing the dreaded “Unmountable Boot Volume” error | a Tech-Recipes Tutorial

I would also suggest you may want to invest in a new hard drive before the old one fails completely so that you've got a fighting chance of saving your personal data should the worst occur.
My System SpecsSystem Spec
24 May 2012   #3

Windows 7 Home Premium 64bit
 
 

Thanks for the quick reply, but I've already tried to repair it using an installiation disc and it will not boot into windows from the disk. As I've said the only way I can get it to boot from a disc is by removing the HDD (defeats the object!) and even when I boot into Linux from USB drive I cannot mount the HDD to rescue data as mentioned in the OP. I'm thinking a new HDD will be inevitable, but thought I would ask before binning the old HDD.
My System SpecsSystem Spec
.


24 May 2012   #4

Windows 7 Ultimate SP1 64-Bit
 
 

In that case, it does seem that a new hard drive is the answer.

Have you considered contacting Seagate to see if they will replace the drive as hard drives often come with a five-year warranty?

You may even want to download and try Seagate's HDD diagnostic utility to see if that can fix the problem.

However, I do feel that your best bet is to replace the drive.
My System SpecsSystem Spec
24 May 2012   #5

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
In that case, it does seem that a new hard drive is the answer.

Have you considered contacting Seagate to see if they will replace the drive as hard drives often come with a five-year warranty?

You may even want to download and try Seagate's HDD diagnostic utility to see if that can fix the problem.

However, I do feel that your best bet is to replace the drive.
My machine that I've indicated in my system specs is woking fine, the system I'm trying to repair is an out of warranty Toshiba satellite. I just can't work out why it will only boot the rescue disc with the HDD unplugged, even if the HDD was completely dead, why would it stop another device from booting?
My System SpecsSystem Spec
24 May 2012   #6

Windows 7 Ultimate SP1 64-Bit
 
 

The only other common denominator is the motherboard. Perhaps there's a fault on it?

I agree that a dead HDD shouldn't stop your computer booting to another device.
My System SpecsSystem Spec
24 May 2012   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

DawnRazor,

Don't panic yet.

Go to another Win 7 64 bit system.
The version does not need to be the same-could be pro, ultimate, home premium, any version but must be 64 bit version.

Make a System Repair Disc.
Here's how:

=========================================================
=========================================================
CREATE A SYSTEM REPAIR DISC

START | type System Repair | Enter key | Create Disc button


Now can you boot from that disc? Yes? No?

I want you to download the Seagate Tools for DOS and put that on a CD.
Boot from the CD.
Run the extended test
Let us know the result.

http://www.seagate.com/staticfiles/s...sDOS223ALL.ISO

SeaTools | Seagate

Diagnose Your Hard Disk Drive For Corrupted Data/Sectors With SeaTools

Have fun,
karl
My System SpecsSystem Spec
24 May 2012   #8

Windows 7 Home Premium 64bit
 
 

I have done this already and the same result, the only time I can boot from any kind of cd/dvd is when the HDD on the Laptop is removed. I'm starting to suspect some kind of motherboard issue, and I hate dismantling laptops. I don't have a spare 2.5 inch HDD to test this theory either.
My System SpecsSystem Spec
24 May 2012   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

What have you done already?

You do not need to dismantle anything.
My System SpecsSystem Spec
25 May 2012   #10

Windows 7 Home Premium 64bit
 
 

I have just swapped the HDD for one that I know works, and I was able to boot into a windows live CD and into my Windows 7 installation disks. I was unable to do this with the other HDD installed.
So basically my problem now is I need to buy another HDD to go into the laptop, but I have no way of re-installing the OEM version of Windows because some of the letters on the Windows Sticker have rubbed off and I have no recovery disk. I contacted Toshiba and they are happy to sell me a new one for 30. Sharks.
I guess I can try accessing the HDD using my main computer, but with the luck I've had so far I don't fancy my chances. Even if I can, does anyone know if it's possible to create the recovery disk from there?
My System SpecsSystem Spec
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 0x000000ED after win7 splash screen. Cant use install disk to repair.





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