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Windows 7: Pixelated screen after win update

24 May 2012   #1

Win 7 Ultimate x64
 
 
Pixelated screen after win update

I have an Inspiron 5010 and after a Windows 7 update the screen, after the Windows 7 splash screen becomes pixelated and then reboots. I have tried to go into safe mode but it blue screens every time and quickly reboots. I have tried everything to my knowledge, I have even taken it to a computer tech who can not fix it. Anybody got any ideas?

My System SpecsSystem Spec

24 May 2012   #2

Win 7 x64 Home Premium (and x86 VirtualBox VM)
Wales - probably in the pub
 
 

Does the system boot OK to teh Repair Environment?
If so, then it's probably a filesystem failure - run CHKDSK and SFC in offline mode from the RE, and see if that helps.
Otherwise, you could be looking at malware, or driver failure - or a hardware problem
My System SpecsSystem Spec
24 May 2012   #3

Win 7 Ultimate x64
 
 

It does boot to the repair environment but nothing here fixes the problem. I have run diagnostics but no errors have been reported
My System SpecsSystem Spec
.


25 May 2012   #4

Win 7 x64 Home Premium (and x86 VirtualBox VM)
Wales - probably in the pub
 
 

Which diagnostics?
SFC?
CHKDSK?
Startup Repair?
My System SpecsSystem Spec
25 May 2012   #5

Win 7 Ultimate x64
 
 

F12 diagnostics
My System SpecsSystem Spec
25 May 2012   #6

Win 7 x64 Home Premium (and x86 VirtualBox VM)
Wales - probably in the pub
 
 

Those are next to useless - please run the CHKDSK and SFC as requested.......

Your best option in that case is to run the CHKDSK and SFC in offline mode from a Recovery Environment boot.
Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.
Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR D:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try E:\ (etc. until you get the right letter)
then type the following command
CHKDSK <drive>: /R
and wait for it to complete - it could take a few hours, depending on the size of the drive.
Once complete, type
sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows
where <drive> is the letter you found above.
Wait for the command to complete. (make a note of the response!).
Once it has, type EXIT and the pick the option to reboot.
Post another MGADiag report
My System SpecsSystem Spec
25 May 2012   #7

MS Windows 7 Ultimate SP1 64-bit
Austin, Texas
 
 

Durbidge,

How are you trying to enter safe mode?

Please use this procedure.

While in Safe Mode:
WIN | type CMD | ENTER
type following command:
CHKDSK %systemdrive% /R
that runs checkdisk over your system drive

Now let's run the System File checker
If you do not see:
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

Then:
Ø Type EXIT to return
Ø RESTART your computer
Ø Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

Then:
Ø Type EXIT to return
Ø RESTART your computer
Ø Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

Then:
Ø Type EXIT to return
Ø RESTART your computer
Ø Run sfc /scannow again
Notice that you have run sfc and restarted your computer up to three times.
======================================================================
My System SpecsSystem Spec
25 May 2012   #8

MS Windows 7 Ultimate SP1 64-bit
Austin, Texas
 
 

Just noticed that I left out procedure to boot to Safe Mode.
Procedure coming.
My System SpecsSystem Spec
25 May 2012   #9

MS Windows 7 Ultimate SP1 64-bit
Austin, Texas
 
 

BOOT TO SAFE MODE
Ø Power down your computer.
Ø Power up your computer.
Ø IMMEDIATELY—Start tapping the SPACEBAR
Ø When the Windows Boot Manager screen appears,
Press the F8 key
Ø The Advanced Boot Options screen will appear.
Ø Using the down arrow key, highlight Safe Mode
Ø Press the ENTER key.

In shorthand,
PowerUp | Spacebar until Windows Boot Manager
| F8 | Safe Mode | ENTER
My System SpecsSystem Spec
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 Pixelated screen after win update problems?



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