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Windows 7: windows saying not genuine

25 May 2012   #11
Arushi

windows 7 ultimate x32
 
 

thanks for telling the actual problem. but is there a solution too except re-installing?? coz m really pissed off i contacted dell regarding this and they said they will talk to the dealer. coz we were not provided with any dvd for os, by which we could re-install


My System SpecsSystem Spec
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25 May 2012   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you tell me how have you bought the computer ? was the OS came preinstalled, or somebody installed it there after buying ?
My System SpecsSystem Spec
26 May 2012   #13
Arushi

windows 7 ultimate x32
 
 

i don't have much idea as my father bought it from a dell dealer. but yes os came pre-installed
My System SpecsSystem Spec
.

26 May 2012   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Arushi View Post
i don't have much idea as my father bought it from a dell dealer. but yes os came pre-installed
Is it still in warranty period ? I hope so

Let us know !
My System SpecsSystem Spec
26 May 2012   #15
Arushi

windows 7 ultimate x32
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by Arushi View Post
i don't have much idea as my father bought it from a dell dealer. but yes os came pre-installed
Is it still in warranty period ? I hope so

Let us know !
yes it is still in warranty. i bought it around January end. that is y i contacted dell
My System SpecsSystem Spec
26 May 2012   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Arushi View Post

yes it is still in warranty. i bought it around January end. that is y i contacted dell
Go to the dealer with your father, describe them the issue, and ask for replacement .

I hope they will do it.

If they deny, you can contact with your nearest consumer protection cell. They work very prompt nowadays.

It appears that you are cheated.
My System SpecsSystem Spec
26 May 2012   #17
Arushi

windows 7 ultimate x32
 
 

Quote:
Go to the dealer with your father, describe them the issue, and ask for replacement .

I hope they will do it.

If they deny, you can contact with your nearest consumer protection cell. They work very prompt nowadays.

It appears that you are cheated.
ya certainly we are. but there is another problem that my dad is not in town
My System SpecsSystem Spec
26 May 2012   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Arushi View Post
ya certainly we are. but there is another problem that my dad is not in town
I hope you have the purchase voucher the sellers have given to you ?

You can contact with them yourself, if you have that one.
My System SpecsSystem Spec
26 May 2012   #19
Arushi

windows 7 ultimate x32
 
 

Quote:
I hope you have the purchase voucher the sellers have given to you ?

You can contact with them yourself, if you have that one.
yes i have it. hope it works
My System SpecsSystem Spec
26 May 2012   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Arushi View Post
yes i have it. hope it works
Then go for it. They may take a few days for the replacement.
My System SpecsSystem Spec
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