windows saying not genuine

thanks for telling the actual problem. but is there a solution too except re-installing?? coz m really pissed off i contacted dell regarding this and they said they will talk to the dealer. coz we were not provided with any dvd for os, by which we could re-install

i don't have much idea as my father bought it from a dell dealer. but yes os came pre-installed

Arc said:

Arushi said:

i don't have much idea as my father bought it from a dell dealer. but yes os came pre-installed

Is it still in warranty period ? I hope so :)

Let us know !

yes it is still in warranty. i bought it around January end. that is y i contacted dell

Go to the dealer with your father, describe them the issue, and ask for replacement .

I hope they will do it.

If they deny, you can contact with your nearest consumer protection cell. They work very prompt nowadays.

It appears that you are cheated.

ya certainly we are. but there is another problem that my dad is not in town

I hope you have the purchase voucher the sellers have given to you ?

You can contact with them yourself, if you have that one.

yes i have it. hope it works