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Windows 7: I cannot activate windows 7 online anymore


26 May 2012   #1

windows 7 home premium x64
 
 
I cannot activate windows 7 online anymore

this is my fifth re install and activation windows 7 within 2 months because of virus,hardware malfunction, and any other things that happen this past week

so when i thought everything was good and alls working then when i tried to activate online (which usually worked) now it said that cannot be activate in this computer(uhh)

then i tried to use automated phone and it said that i have use this copy of win 7 somewhere else(i only got one pc)

now what?? am i not be able to use my copy of windows anymore?

home premium fpp (64 bit and 32 bit include)

My System SpecsSystem Spec
.

26 May 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool:

1. Download and Save to desktop from this link:
http://go.microsoft.com/fwlink/?linkid=52012

2. Once saved, run the tool. Click on the Continue button, which will produce the report.

3. Click on the Copy button in the tool (ignore any error messages), and then paste into your next reply.

Regards,
Golden
My System SpecsSystem Spec
26 May 2012   #3

windows 7 home premium x64
 
 

thank you for your reply, here it goes

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YV93P-K27DH-FXQP8
Windows Product Key Hash: VnZJn/SldVmm3JyNxBl7JRPt5OE=
Windows Product ID: 00359-312-3045736-85660
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {01E995A7-AD1E-41FF-95DB-DD0A543D9402}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{01E995A7-AD1E-41FF-95DB-DD0A543D9402}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FXQP8</PKey><PID>00359-312-3045736-85660</PID><PIDType>5</PIDType><SID>S-1-5-21-2712864407-2903593231-3036298003</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="7"/><Date>20120309000000.000000+000</Date></BIOS><HWID>59D83907018400FE</HWID><UserLCID>0421</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-312-304573-00-1057-7601.0000-1482012
Installation ID: 002906754146950603731620806092384896526676779414405735
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FXQP8
License Status: Initial grace period
Time remaining: 43020 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 27/05/2012 10:15:19

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAQACAAAAAQABAAEAln0QSXrAcu4K69pU7hZoaH63IDEucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  SSDT            SataRe        SataTabl
  SSDT            SataRe        SataTabl
  SSDT            SataRe        SataTabl
  BGRT            ALASKA        A M I

and sorry for my bad grammar
My System SpecsSystem Spec
.


26 May 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Can you check that you have used the correct Product Key hen you tried to validate?

Regards,
Golden
My System SpecsSystem Spec
26 May 2012   #5

windows 7 home premium x64
 
 

umm how to check validate??

i just type in what was on sticker on the activation bar code

and if what youre implying that i might be wrong when typing the letter then trust me, im typing the perfect letter as the product key
My System SpecsSystem Spec
26 May 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Quote   Quote: Originally Posted by EyiAtSteam View Post
trust me, im typing the perfect letter as the product key
Hi,

Thats all I wanted to check, as I can't see an obvious problem with the MGADIAG report.

You mentioned that you had some virus issues before - when you did this new installation, can you confirm that it was a clean installation? In other words, you completely formatted the disk during the installation of Windows 7?

regards,
Golden
My System SpecsSystem Spec
26 May 2012   #7

windows 7 home premium x64
 
 

yes, i formatted both of my partition C and D, then installing, but i dont know i might be wrong, how u do a clean install??

is it possible that windows only allowed up to 4/5 times activation via online?

actually as for now my windows have been activated, i send email before to seapa@microsoft.com then put in my installation ID and my product key then the cs sends the confirmation id and i put it in,

but its too much work if i have to do this again the next time i reinstall my windows
My System SpecsSystem Spec
27 May 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

So its all validated now? I speak under correction, but I think that sometimes keys will be temporarily locked if you attempt too many installations and validations in short succession, but this is usually fixed via telephone activation.

Regards,
Golden
My System SpecsSystem Spec
27 May 2012   #9

windows 7 home premium x64
 
 

so that means no more online activation?? i have to use phone activation the next time im doing another installation??
My System SpecsSystem Spec
27 May 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You simply need to use Telephone activation -
this is to confirm that the conditions of the license are still being met.
Assuming your activation goes OK, then you will be able to activate over the internet again if necessary.
However, if you frequently reinstall on the same hardware, you would be far better to create a default install and then make an image backup of that, and restore it, as that will then contain all the proper updates etc., and your default programs - tehreby cutting down the time and work involved in gettting the system back up and running satisfactorily.

telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
My System SpecsSystem Spec
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 I cannot activate windows 7 online anymore




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