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Windows 7: Trouble re-activating rebuilt


01 Jun 2012   #1

Windows 7 Home Premium 64bit SP1
 
 
Trouble re-activating rebuilt

Some History:

1. Original Desktop setup [April 2005]: CofA= Windows OEM XP Home Edition,
with Service Pack 2
2. Upgraded [May 2011] to: Windows 7 Home Premium, 32-bit, using CD media
purchased. Added video card with marginal performnce success.
3. Rebuilt computer [May 2012]: with new mother board and SSD boot drive
4. Loaded Windows 7 Home Premium, using same upgrade media, this time with 64-bit
CD, without entering Product Key
5. System Auto-Up-Dated, now includes Service Pack 1

What I'm trying to do, so far without success, is:
Re-activate Windows 7, which is installed [30 day period] and up-dated, but appears to have these stubborn obstacles:

a. System has been rebuilt, which has eliminated the original CofA Win XP OEM historic
connection on the boot drive [or any place else]
b. System has been auto-up-dated to include Service Pack 1
c. Have only a Windows 7 "up-grade" CD to use
d. I get code 0xC004F061 response, when I try using the Windows Activation wizard
e. Have called Microsoft help six times [1 800 936 5700] and have been cut off each time at various stages of the computer driven process

Any suggestions on how to proceed to get Microsoft OK?

I suspect this is not the first time this thread has been started, but I haven't found a related solution in the history

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85048
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A12D746A-A691-4645-B10D-EA8FBAD49653}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A12D746A-A691-4645-B10D-EA8FBAD49653}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85048</PID><PIDType>5</PIDType><SID>S-1-5-21-474775138-3144236154-3462442293</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0301</Version><SMBIOSVersion major="2" minor="6"/><Date>20110916000000.000000+000</Date></BIOS><HWID>1A1A3507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-000000-00-1033-7600.0000-1392012
Installation ID: 003565433743714492996571359862191860227240317443305990
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XM76F
License Status: Initial grace period
Time remaining: 32280 minute(s) (22 day(s))
Remaining Windows rearm count: 4
Trusted time: 6/1/2012 12:50:14 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:27:2012 16:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAEAAgABAAAAAgABAAEAln1G/VzW4jckO6yL7Lm84ia33egucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROC


My System SpecsSystem Spec
.

01 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Regarding step 2 in your list---is this Win 7 Home Premium 32-bit disk OEM or retail? Were you able to successfully activate it in May 2011?

As I understand it, you changed motherboards after that--in May 2012?
My System SpecsSystem Spec
01 Jun 2012   #3

Windows 7 Home Premium 64bit SP1
 
 

The original Windows 7 32-bit upgrade went OK on the original OEM computer setup, and was activated. Windows 7 on this old XP system, however, was only marginally acceptable -- thus the major system overhaul
My System SpecsSystem Spec
.


01 Jun 2012   #4

Windows 7 Home Premium 64bit SP1
 
 

The update was a retail CD, with both 32-bit and 64-bit disks included
My System SpecsSystem Spec
01 Jun 2012   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The Key in use here is the Default Key for Windows - which cannot be activated.
Try using telehone activation, and explain your predicament to the operator - they *may* issue you an override code to activate

Otherwise, your only real option is to start again, and this time use the double-install method to get the Key inplace before you start updating. (you may be able to avoid activation until later)

telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
My System SpecsSystem Spec
01 Jun 2012   #6

Windows 7 Home Premium 64bit SP1
 
 

Thanks Noel

I hope the " do NOT reply - this should force an operator to respond" will get me a live body, probably in India
My System SpecsSystem Spec
01 Jun 2012   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Almost certainly - if you have problems understanding them, ask to be trasferrred to a supervisor, and with any luck it will come back to 'home territory' wherever that is.
My System SpecsSystem Spec
02 Jun 2012   #8

Windows 7 Home Premium 64bit SP1
 
 

Noel,
The double-install method was successful, after much playing around and false starts.
The much welcome "Windows is Activated" notice is finally there.
Thanks again for your quick and timely response.
Now on to my next project: Moving the Users and ProgramData folders off the SSD boot drive, which I think maybe I was having trouble with because Windows 7 was not activated. I am trying to follow Kari's procedure.
Bill
My System SpecsSystem Spec
02 Jun 2012   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Good Luck! ( I rarely attempt to move anything out of the C:\ drive except for the User Libraries - there are still a number of programs that have too much else hard-coded, for my tastes)
My System SpecsSystem Spec
02 Jun 2012   #10

Windows 7 Ultimate SP1 64-Bit
 
 

Good tutorial here, which explains how to move your user folders: User Folders - Change Default Location
My System SpecsSystem Spec
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 Trouble re-activating rebuilt




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