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Windows 7: unable to update my pc

07 Jun 2012   #1
DarkNation

windows 7 home premium 64bit
 
 
unable to update my pc

whenever i try install updates for my laptop it goes through half way of installing the update then just stays at the same percentage for ever, im unable to update my laptop due to this. what could be the cause of this ?


My System SpecsSystem Spec
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07 Jun 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Sometimes updates take a time to be downloaded and installed, as those come a few at a time, after connecting to the net after a few days.

How long it takes ? How long you have waited ?
My System SpecsSystem Spec
07 Jun 2012   #3
DarkNation

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Sometimes updates take a time to be downloaded and installed, as those come a few at a time, after connecting to the net after a few days.

How long it takes ? How long you have waited ?
its been at 39 out of 57 updates for 1.5hours now, and all together its a 150mb download.
My System SpecsSystem Spec
.


07 Jun 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Maybe that is a large file, so it is taking a long time. Well, I am asking others who know more details on update knowledge bases.
My System SpecsSystem Spec
07 Jun 2012   #5
DarkNation

windows 7 home premium 64bit
 
 

no man its almost 2 hours now how could it be a large file the total size of the update is only 150mb and my download speed is like 60mb a minute.
My System SpecsSystem Spec
07 Jun 2012   #6
Petey7

Windows 7 Professional SP1 64-bit
 
 

With that many updates it would be better to do a few updates at a time. I usually do between 5 and 10 at one time. You may need to cancel the current updates and start over doing about 5 at a time.
My System SpecsSystem Spec
07 Jun 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, I am told that the .net related updates can really take infinite time.

Can you unable those while installing, and have a try on those only, later on a different go ?
My System SpecsSystem Spec
07 Jun 2012   #8
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I suggest that you break up your updates and do just a few at a time. This is particularly important for .NET framework updates as these can take a long time to optimize the .NET framework images after the update.

Looks like I was beaten to it again
My System SpecsSystem Spec
07 Jun 2012   #9
Petey7

Windows 7 Professional SP1 64-bit
 
 

This is very true. I often leave the .net ones for last.
My System SpecsSystem Spec
07 Jun 2012   #10
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

DarkNation,
There are a couple of possibilities as problem causes.

As a general recommendation:
1. Close ALL other programs before running updates.
2. Turn off your anti-virus software (turn back on after updates finished)
3. Use CCleaner (followed by a REBOOT) to get rid of any excessive caches/temp files. etc.
4. As previously stated by a couple of our experts, perform a few at a time.
5. Whenever you think the update is hung, then don't panic. Use CTRL + SHIFT + ESC key combo and look at the Applications tab. You will see that Windows Update is Running.

To rule out a couple of possible problem areas:
1. Submit the DiskManagement display (see procedure I give)
2. Update your System Specs. Use SPECCY so that you can copy and paste into the spec blocks. (See procedure I give.)

HOW TO POST A SNAPSHOT OF DISK MANAGEMENT DISPLAY
Run disk management:
WIN |
type DISKMGMT.MSC | ENTER
This method gives you a display without the unneeded navigation pane.
WIN=key with Microsoft logo on top.



Maximize the output of Disk Management:
ALT-Spacebar
key combo | X key (selects Maximize) |
Drag the field separators (such as between Status and Capacity) to show entire field.


Make a snapshot:
WIN |
type SNIPPING | ENTER | New
Drag the cursor around the area you want to snip.
File | Save as | select save location and name | Save


Post the snapshot:
Post a File or Screenshot in Seven Forums

============================================
============================================
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.
===========================================================
===========================================================
My System SpecsSystem Spec
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 unable to update my pc




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