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Windows 7: Windows is not Genuine

11 Jun 2012   #1

Windows 7 Ultimate
 
 

So last night while browsing the interebz I noticed in the right bottom corner of my screen, that It said "Windows 7 Build 7601, is not Genuine." I have never received this before I have a retail version of Windows 7 Ultimate 64bit and I have already spoke to Microsoft and they determined my Key is legit(but were not much help from there) My machine is one that Ive built. Ive had this Key on hear for over a year. The first thing I did was go to Start>Computer>Properties> Where it should say Windows Activation code it is blank and does not have a "change" button. I went next to installed updates to remove the verification update and it says " No updates are installed on this computer." Ive tried the CMD promt "slmgr.vbs -ipk <type your product key here>" and it gave me Error 0xc004F016.

I really need some help on this one, If I have to reinstall my OS I will. I should have made an Image before now so that this wouldn't be a problem. Any help Would be nice I will Copy the data from MGADiag in after it runs. Thanks!!

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6M4G9-MB6V4-R62WX
Windows Product Key Hash: X7a33wgyRE3vUvpDctsTCzFZn8g=
Windows Product ID: 00426-292-4543831-85673
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {C8362996-26D1-4EBC-BF38-E765DC7BE05F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Cody\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C8362996-26D1-4EBC-BF38-E765DC7BE05F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R62WX</PKey><PID>00426-292-4543831-85673</PID><PIDType>5</PIDType><SID>S-1-5-21-2212560331-1675992407-1232260899</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2001 </Version><SMBIOSVersion major="2" minor="6"/><Date>20110308000000.000000+000</Date></BIOS><HWID>5D243A07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012 
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:21:2012 21:25
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEAln0a4sQ5dxaebtajVPniX8ax7lmke/aALsMC0A==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            030811        APIC1143
FACP            030811        FACP1143
SRAT            AMD         FAM_F_10
HPET            030811        OEMHPET 
MCFG            030811        OEMMCFG 
OEMB            030811        OEMB1143
SSDT            A M I         POWERNOW
 
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6M4G9-MB6V4-R62WX
Windows Product Key Hash: X7a33wgyRE3vUvpDctsTCzFZn8g=
Windows Product ID: 00426-292-4543831-85673
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {C8362996-26D1-4EBC-BF38-E765DC7BE05F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Cody\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C8362996-26D1-4EBC-BF38-E765DC7BE05F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R62WX</PKey><PID>00426-292-4543831-85673</PID><PIDType>5</PIDType><SID>S-1-5-21-2212560331-1675992407-1232260899</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2001 </Version><SMBIOSVersion major="2" minor="6"/><Date>20110308000000.000000+000</Date></BIOS><HWID>5D243A07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012 
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:21:2012 21:25
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEAln0a4sQ5dxaebtajVPniX8ax7lmke/aALsMC0A==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            030811        APIC1143
FACP            030811        FACP1143
SRAT            AMD         FAM_F_10
HPET            030811        OEMHPET 
MCFG            030811        OEMMCFG 
OEMB            030811        OEMB1143
SSDT            A M I         POWERNOW
Hopefully this screen shot will help as well.



Attached Thumbnails
Windows is not Genuine-capture.png  
My System SpecsSystem Spec
.

12 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I *really* hate that particular error - Error: 0xC004F012 - it's terribly uninformative.

Please install the WAT update Description of the update for Windows Activation Technologies and post another MGADiag report - it may tell us a little more.

( Oh - and welcome to SevenForums, by the way! )
My System SpecsSystem Spec
12 Jun 2012   #3

Windows 7 Ultimate
 
 

Hey thanks for the reply, I will do that when I get home and reply back.
My System SpecsSystem Spec
.


12 Jun 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ah - if you're going to be a while, then you may want to try this as well, after installing the update.....

Please try recreating the Licensing Store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sitcker on eht machine's case
Reboot and Post back with a new MGADiag report
My System SpecsSystem Spec
28 Jul 2012   #5

windows 7 home premium 32 bit
 
 

thank you VERY much. that helped me out greatly
My System SpecsSystem Spec
28 Jul 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It may have helped - but did it solve the problem???
My System SpecsSystem Spec
28 Jul 2012   #7

Windows 7 Home Premium 32 bit
 
 

Hi NoelDP, that was a post by a first timer interrupting and not the OP.
My System SpecsSystem Spec
28 Jul 2012   #8

windows 7 home premium 32 bit
 
 

yes it did solve the problem,
My System SpecsSystem Spec
28 Jul 2012   #9

Windows 7 Home Premium 64bit
 
 

new timer here too, but just registered solely so I could say thank you, that worked perfectly for me too.

Not so often that you get such a straightforward answer that works no less!
My System SpecsSystem Spec
28 Jul 2012   #10

Windows 7 Home Premium 32 bit
 
 

Hi Noel DP,
In many cases of Windows turning non-genuine all of a sudden, you have advocated recreating the licensing store first (rather than taking a short-cut of putting the COA key and activating it, which is an ultimate solution when nothing else works) - and that had worked just like these two. I feel this should be the correct approach to the problem.

(Keeping this in mind, in a concurrent thread where OP’s Royalty OEM activation turned non-genuine, I had suggested that he should first try System Restore to the point before the event occurred. Incidentally that thread has been deleted in toto for whatever reason.)

In these cases wouldn’t a system restore to a point before this event occurred restored whatever was missing or corrupted like the licencing store (except of course a corrupted SLIC in an OEM machine) and resolved the problem?
Or am I missing something?
My System SpecsSystem Spec
Reply

 Windows is not Genuine




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