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Windows 7: WIN7 7601 error on GENUINE WIN7

16 Jul 2012   #101
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Great job Niel and Greg!!!!


My System SpecsSystem Spec
.
16 Jul 2012   #102
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...it's not over till the *** lady sings!
My System SpecsSystem Spec
17 Jul 2012   #103
realeyes

Win 7
 
 

Big Greetings Noel & Gregrocker - I do believe this has been a success!!!!

Windows installed sooooo quickly this time and has all been updated and activated etc, and running so fast now. I have yet to see what drivers etc I might be missing (is there a free program that would tell me?) My keyboard is not quite working properly, it keeps jumping when typing; do I need to install a 'touchpad' driver from Acer?

Below are my readouts for you guys to check, to see if all is hunky dorey.
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V29K9-6MB6T-39FV4
Windows Product Key Hash: oUVtmPwa7CGgYCZ3rNZuwi2OhqM=
Windows Product ID: 00426-956-1237697-85443
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {37FE8162-E391-4812-BC4D-DF0B2EAC5822}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Word 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{37FE8162-E391-4812-BC4D-DF0B2EAC5822}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-39FV4</PKey><PID>00426-956-1237697-85443</PID><PIDType>5</PIDType><SID>S-1-5-21-1451449475-1015492369-3991431930</SID><SYSTEM><Manufacturer>Acer           </Manufacturer><Model>Aspire 2920                    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.13          </Version><SMBIOSVersion major="2" minor="4"/><Date>20080214000000.000000+000</Date></BIOS><HWID>1D2E3407018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-001B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Word 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89407-707-4159871-63304</Pid><PidType>14</PidType></Product></Products><Applications><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-956-123769-00-2057-7601.0000-1982012
Installation ID: 014685261953493373453116413505481215487674572113273924
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 39FV4
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 17/07/2012 11:51:27

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:17:2012 10:44
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAJJRwlPimRoP8kMSp7vM+2TI49DVetgKC7PwqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              APIC  
  FACP            INTEL         CRESTLNE
  HPET            INTEL         CRESTLNE
  BOOT            PTLTD         $SBFTBL$
  MCFG            INTEL         CRESTLNE
  TCPA            Intel          CRESTLN
  TMOR            PTLTD                 
  SLIC            ACRSYS        ACRPRDCT
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>BCDEDIT /enum

Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {889ad506-cfc9-11e1-8add-d2f4327b6637}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30

Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-US
inherit {bootloadersettings}
recoverysequence {889ad508-cfc9-11e1-8add-d2f4327b6637}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {889ad506-cfc9-11e1-8add-d2f4327b6637}
nx OptIn

C:\Windows\system32>
Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>BCDEDIT /enum

Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {889ad506-cfc9-11e1-8add-d2f4327b6637}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30

Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-US
inherit {bootloadersettings}
recoverysequence {889ad508-cfc9-11e1-8add-d2f4327b6637}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {889ad506-cfc9-11e1-8add-d2f4327b6637}
nx OptIn

C:\Windows\system32>
The Boot Manager Readout says: "Microsoft Windows [Version 6.1.7601]" is this normal as that 7601 number is what gave me half of these nightmares?

As you can see, I only have one partition now 'C' - I am guessing that has to remain like this now?

I would have liked to install 'virtual XP' - so that my printers and other external devices etc would work again, will I need to purchase another internal harddrive to put inside the laptap for this?

Anyway, besides the above, you beautiful clever guys, Thank YOU so very much for all your advice, patience and time for helping out this non tech damsel in distress. Being able to use this laptop at last is priceless! Due to this being a forum and miles between us, I cannot buy you a beer - yet if you meet a tall lady with blonde hair in your dreams one night buying you both loads of beer in a virtual pub - that will be me. Smile.

I will not click the button to say 'solved' until you have looked at the specs.

Thank YOU again - BIG KISSES blowing your way......
My System SpecsSystem Spec
.

17 Jul 2012   #104
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - that looks good - there's a minor error in teh MGADiag report that should be corrected by going to validate at www.microsoft.com/genuine/validate - you'll be offered MSE and IE9 when it passes.

Take IE9 - if you haven't already installed an Anti-Virus, tehn I suggest that you also install MSE.

The 7601 simply means that you already have SP1 installed - so there's less updating to do

For XP Mode, simply download and install it, following the instructions carefully - it's a program that runs within Windows, so no new hardware required. (note that it will take a fair chunk of your hard drive space - depending on what you install into it, it could be over 20GB when in use)

Everything looks good to me - Have fun and good luck!

(Phew! )
My System SpecsSystem Spec
17 Jul 2012   #105
realeyes

Win 7
 
 

Hi Noel,
Here is another reading now that I have activated 'again' Win7. Hopefully this reads now all okay? Is there anything else I need to do, or to be aware of, or know before clicking the 'solved' button to this thread?
Thanks again
Love Realeyes X

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V29K9-6MB6T-39FV4
Windows Product Key Hash: oUVtmPwa7CGgYCZ3rNZuwi2OhqM=
Windows Product ID: 00426-956-1237697-85443
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {37FE8162-E391-4812-BC4D-DF0B2EAC5822}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Word 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{37FE8162-E391-4812-BC4D-DF0B2EAC5822}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-39FV4</PKey><PID>00426-956-1237697-85443</PID><PIDType>5</PIDType><SID>S-1-5-21-1451449475-1015492369-3991431930</SID><SYSTEM><Manufacturer>Acer           </Manufacturer><Model>Aspire 2920                    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.13          </Version><SMBIOSVersion major="2" minor="4"/><Date>20080214000000.000000+000</Date></BIOS><HWID>1D2E3407018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-001B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Word 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89407-707-4159871-63304</Pid><PidType>14</PidType></Product></Products><Applications><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-956-123769-00-2057-7601.0000-1982012
Installation ID: 014685261953493373453116413505481215487674572113273924
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 39FV4
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 17/07/2012 13:48:13

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:17:2012 13:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAJJRwlPimRoP8kMSp7vM+2TI49DVetgKC7PwqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              APIC  
  FACP            INTEL         CRESTLNE
  HPET            INTEL         CRESTLNE
  BOOT            PTLTD         $SBFTBL$
  MCFG            INTEL         CRESTLNE
  TCPA            Intel          CRESTLN
  TMOR            PTLTD                 
  SLIC            ACRSYS        ACRPRDCT
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
  SSDT            SataRe        SataPri
My System SpecsSystem Spec
17 Jul 2012   #106
gregrocker

 

Well I thought you were following the steps to get a perfect Clean Reinstall - Factory OEM Windows 7

If so you wouldn't need to ask about whether you should use a driver program. It makes it quite clear how to handle drivers in Win7.

Did you do all of your Updates, making sure to check for optional Updates to see if drivers were provided? Do them now.

Then check the Device Manager to see if any are missing.
My System SpecsSystem Spec
17 Jul 2012   #107
realeyes

Win 7
 
 

Hi Gregrocker,

Yes I followed the clean install factory OEM instructions. I did all the windows updates late last night, until there were no updates left to select. I also did the optional ones apart from all the languages.

I have lost my crystal eye webcam drivers, device manager says it is working, but it isn't; fortunately I have this driver on a harddrive to install in a little while.

I installed Word 2007 today, so more updates were then downloaded from MS, my keyboard doesn't seem to be jumping about as much now, so maybe something in the update fixed this.

Is my laptop now hunky dorey on the latest readout - can I now at last click the 'solved' button?

Thank you both again - this has been quite a learning curve this end.
My System SpecsSystem Spec
17 Jul 2012   #108
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by realeyes View Post
Hi Noel,
Here is another reading now that I have activated 'again' Win7. Hopefully this reads now all okay? Is there anything else I need to do, or to be aware of, or know before clicking the 'solved' button to this thread?
Thanks again
Love Realeyes X

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V29K9-6MB6T-39FV4
Windows Product Key Hash: oUVtmPwa7CGgYCZ3rNZuwi2OhqM=
Windows Product ID: 00426-956-1237697-85443
Windows Product ID Type: 5
Windows License Type: Retail

The MGADiag report is now totally 'good'
(I'll review the rest later!)
My System SpecsSystem Spec
17 Jul 2012   #109
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Have you installed an Anti-Virus yet? (which one?)

You should be able to get the camera drivers (and any more you need) from the Acer site.

Other than that - yep, it's definitely 'solved!'
My System SpecsSystem Spec
17 Jul 2012   #110
realeyes

Win 7
 
 

Hi Noel,

Yes I installed the Mircrosoft Essentials Anti-virus last night, thanks for checking.

Thank you again - what a journey!

Have a lovely day! Love Realeyes X

Quote   Quote: Originally Posted by NoelDP View Post
Have you installed an Anti-Virus yet? (which one?)

You should be able to get the camera drivers (and any more you need) from the Acer site.

Other than that - yep, it's definitely 'solved!'
My System SpecsSystem Spec
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 WIN7 7601 error on GENUINE WIN7




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