New
#101
Great job Niel and Greg!!!!
Big Greetings Noel & Gregrocker - I do believe this has been a success!!!!
Windows installed sooooo quickly this time and has all been updated and activated etc, and running so fast now. I have yet to see what drivers etc I might be missing (is there a free program that would tell me?) My keyboard is not quite working properly, it keeps jumping when typing; do I need to install a 'touchpad' driver from Acer?
Below are my readouts for you guys to check, to see if all is hunky dorey.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-V29K9-6MB6T-39FV4 Windows Product Key Hash: oUVtmPwa7CGgYCZ3rNZuwi2OhqM= Windows Product ID: 00426-956-1237697-85443 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {37FE8162-E391-4812-BC4D-DF0B2EAC5822}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.120330-1504 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Word 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{37FE8162-E391-4812-BC4D-DF0B2EAC5822}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-39FV4</PKey><PID>00426-956-1237697-85443</PID><PIDType>5</PIDType><SID>S-1-5-21-1451449475-1015492369-3991431930</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 2920 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.13 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080214000000.000000+000</Date></BIOS><HWID>1D2E3407018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-001B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Word 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89407-707-4159871-63304</Pid><PidType>14</PidType></Product></Products><Applications><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00170-956-123769-00-2057-7601.0000-1982012 Installation ID: 014685261953493373453116413505481215487674572113273924 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 39FV4 License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 17/07/2012 11:51:27 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x80072EE7 HealthStatus: 0x0000000000000000 Event Time Stamp: 7:17:2012 10:44 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAJJRwlPimRoP8kMSp7vM+2TI49DVetgKC7PwqhQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x0 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP INTEL CRESTLNE HPET INTEL CRESTLNE BOOT PTLTD $SBFTBL$ MCFG INTEL CRESTLNE TCPA Intel CRESTLN TMOR PTLTD SLIC ACRSYS ACRPRDCT SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPriMicrosoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>BCDEDIT /enum
Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {889ad506-cfc9-11e1-8add-d2f4327b6637}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30
Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-US
inherit {bootloadersettings}
recoverysequence {889ad508-cfc9-11e1-8add-d2f4327b6637}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {889ad506-cfc9-11e1-8add-d2f4327b6637}
nx OptIn
C:\Windows\system32>The Boot Manager Readout says: "Microsoft Windows [Version 6.1.7601]" is this normal as that 7601 number is what gave me half of these nightmares?Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>BCDEDIT /enum
Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {889ad506-cfc9-11e1-8add-d2f4327b6637}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30
Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-US
inherit {bootloadersettings}
recoverysequence {889ad508-cfc9-11e1-8add-d2f4327b6637}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {889ad506-cfc9-11e1-8add-d2f4327b6637}
nx OptIn
C:\Windows\system32>
As you can see, I only have one partition now 'C' - I am guessing that has to remain like this now?
I would have liked to install 'virtual XP' - so that my printers and other external devices etc would work again, will I need to purchase another internal harddrive to put inside the laptap for this?
Anyway, besides the above, you beautiful clever guys, Thank YOU so very much for all your advice, patience and time for helping out this non tech damsel in distress. Being able to use this laptop at last is priceless! Due to this being a forum and miles between us, I cannot buy you a beer - yet if you meet a tall lady with blonde hair in your dreams one night buying you both loads of beer in a virtual pub - that will be me. Smile.
I will not click the button to say 'solved' until you have looked at the specs.
Thank YOU again - BIG KISSES blowing your way......
Great - that looks good - there's a minor error in teh MGADiag report that should be corrected by going to validate at www.microsoft.com/genuine/validate - you'll be offered MSE and IE9 when it passes.
Take IE9 - if you haven't already installed an Anti-Virus, tehn I suggest that you also install MSE.
The 7601 simply means that you already have SP1 installed - so there's less updating to do :)
For XP Mode, simply download and install it, following the instructions carefully - it's a program that runs within Windows, so no new hardware required. (note that it will take a fair chunk of your hard drive space - depending on what you install into it, it could be over 20GB when in use)
Everything looks good to me - Have fun and good luck!
(Phew! :))
Hi Noel,
Here is another reading now that I have activated 'again' Win7. Hopefully this reads now all okay? Is there anything else I need to do, or to be aware of, or know before clicking the 'solved' button to this thread?
Thanks again
Love Realeyes X
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-V29K9-6MB6T-39FV4 Windows Product Key Hash: oUVtmPwa7CGgYCZ3rNZuwi2OhqM= Windows Product ID: 00426-956-1237697-85443 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {37FE8162-E391-4812-BC4D-DF0B2EAC5822}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.120330-1504 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Word 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{37FE8162-E391-4812-BC4D-DF0B2EAC5822}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-39FV4</PKey><PID>00426-956-1237697-85443</PID><PIDType>5</PIDType><SID>S-1-5-21-1451449475-1015492369-3991431930</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 2920 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.13 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080214000000.000000+000</Date></BIOS><HWID>1D2E3407018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-001B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Word 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89407-707-4159871-63304</Pid><PidType>14</PidType></Product></Products><Applications><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00170-956-123769-00-2057-7601.0000-1982012 Installation ID: 014685261953493373453116413505481215487674572113273924 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 39FV4 License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 17/07/2012 13:48:13 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 7:17:2012 13:17 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAJJRwlPimRoP8kMSp7vM+2TI49DVetgKC7PwqhQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x0 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP INTEL CRESTLNE HPET INTEL CRESTLNE BOOT PTLTD $SBFTBL$ MCFG INTEL CRESTLNE TCPA Intel CRESTLN TMOR PTLTD SLIC ACRSYS ACRPRDCT SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri SSDT SataRe SataPri
Well I thought you were following the steps to get a perfect Clean Reinstall - Factory OEM Windows 7
If so you wouldn't need to ask about whether you should use a driver program. It makes it quite clear how to handle drivers in Win7.
Did you do all of your Updates, making sure to check for optional Updates to see if drivers were provided? Do them now.
Then check the Device Manager to see if any are missing.
Hi Gregrocker,
Yes I followed the clean install factory OEM instructions. I did all the windows updates late last night, until there were no updates left to select. I also did the optional ones apart from all the languages.
I have lost my crystal eye webcam drivers, device manager says it is working, but it isn't; fortunately I have this driver on a harddrive to install in a little while.
I installed Word 2007 today, so more updates were then downloaded from MS, my keyboard doesn't seem to be jumping about as much now, so maybe something in the update fixed this.
Is my laptop now hunky dorey on the latest readout - can I now at last click the 'solved' button?
Thank you both again - this has been quite a learning curve this end.
Have you installed an Anti-Virus yet? (which one?)
You should be able to get the camera drivers (and any more you need) from the Acer site.
Other than that - yep, it's definitely 'solved!'