Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: KB2667402 kills RDP (again)


18 Jun 2012   #1

Windows Professional, SP1
 
 
KB2667402 kills RDP (again)

Running Windows 7 Professional, SP1 - 64 bit
Installing the new, (supposedly compatible with SP1) June version of KB2667402 breaks RDP - i.e. the service fails to load properly and the computer is not listening on port 3389 for RDP connections. This has happened on several of our computers - but not all. Don't yet know why some and not others (we're all running Windows 7 Pro, SP1).

What I know so far:
Installing the update reports that it installed correctly - but it lies. ;-)
The Setup log contains an error message:
Windows update could not be installed because of error 2359302 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\xxxxxxxx\Downloads\Windows6.1-KB2667402-v2-x64.msu" ")
The TerminalServices-LocalSessionManager/Operational log contains Error 17:
Remote Desktop Service start failed. The relevant status code was 0x800706b5.
At this point, the computer is not accepting RDP connections, and is not listening on port 3389. Running "sfc /scannow" reports that it is repairing corrupted files:
Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:30{15}]"rdpcorekmts.dll" from store
Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"rdpwsx.dll" from store
But stopping and restarting the RDP service has no effect: There is no listener on port 3389 and (not surprisingly) no RDP connections can be made to my computer.

The upshot is that the only way I can get RDP to work is to remove KB2667402 and restart the RDP service.

Any ideas on what might be happening and how to get KB2667402 onto this system?

Thanks,
Steve G.

EDIT:: I forgot to mention that we're running 64 bit Windows 7

My System SpecsSystem Spec
.

19 Jun 2012   #2

Windows 7 professional 64bit
 
 

I am having the same problem on my Windows 7-64 Professional SP1 box. This is also my media center, so RDP being down also means no extenders can connect. You would think this would have been sorted out.

I'm removing the patch and disabling updates for the moment, but I'll be watching the thread and post if I can get it applied properly.
My System SpecsSystem Spec
19 Jun 2012   #3

Windows Professional, SP1
 
 
More Details

I should mention that when I went through the installation log for KB2667402, that the previous (March) version was apparently already installed, and RDP was working just fine.

Steve G.
My System SpecsSystem Spec
.


Reply

 KB2667402 kills RDP (again)




Thread Tools



Similar help and support threads for2: KB2667402 kills RDP (again)
Thread Forum
Solved Update KB2667402 Remote Desktop Mystery Windows Updates & Activation
7 kills setup of XP Installation & Setup
My computer kills video cards! Graphic Cards
Heat kills ! BSOD Help and Support
SP1 kills! Windows Updates & Activation
This kills me BSOD Help and Support
Ice-T kills a Mac Chillout Room

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:00 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33