Questions regarding Serial Key, and 64bit Install

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  1. Posts : 19
    Windows 7 Home Premium 32bit
       #1

    Questions regarding Serial Key, and 64bit Install


    Hello, sorry in advance if my thread title isn't appropriate.

    Now, my questions revolve around a sort of odd scenario. I took my computer in for some repairs and requested that I get Windows 7 installed on it since they wiped the hard drive for me to begin with. So they did that and never bothered to ask if I wanted 32bit, or 64bit.

    My motherboard and so on are 64bit compatible, and the sole reason why I want this is because many of my video-games claim that I don't have enough memory with the 3.25gb of RAM usage to use certain video settings. In reality I have 16gb of RAM ready to be used, unfortunately the 32bit Windows 7 can't use it. Kind of lame that in 2012 all versions can't simply do it, but I'm sure more technological reasons negate it.

    Now my questions are that my current 32bit Windows 7 serial key can be used with a different install CD that is 64bit? My sister has Windows 7 64bit CD and I'm wondering is that even legal to do to begin with, as well as possible? Oh and I'm aware they must be the same version such as Home Premium, which they are.
      My Computer


  2. Posts : 12,120
    Win 7 Pro x64 / Win 10 Pro
       #2

    Yes you can use the same key on 32 bit and 64 bit, as long as it's the same version you will be OK
    Jerry
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Your techie should be shot for incompetence :)
    A 32-bit operating system can NEVER address more than 4GB of RAM without going through all sorts of jiggery-pokery to do so. The tech should have realised that with the amount of RAM you have installed (and with the existing installation presumably having been 64-bit), a 64-bit install was essential.

    You can use the same Key for either 32-bit or 64-bit installations. You may find it preferable to download the lastest Retail ISO and burn a disk, rather than use your sister's disk, if it's the older RTM release version.

    Look here for links to the legitimate downloads.
    Microsoft
      My Computer


  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #4

    Noel is right - those techs were idiots. I would go back to them and insist that they install a 64bit version. It is not guarenteed that your 32bit key will work with a 64bit .iso because you do not know what they used for the installation.

    You'll be OK if they used a retail version but if they used some screwy OEM version, it may not work.
      My Computer


  5. Posts : 19
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    Yeah, those techs were the most unorganized workers I've seen in the tech field.

    My sister's Windows 7 disc came with her CyberPower PC all it says is "For Distribution Only with a New CyberPower PC" as well as "The software included on this Recovery media was-pre-installed on your hard drive at the factory and may only be used for backup and recovery of your CyberPower computer system"

    They gave me the install disc for the one they used it says on there OEM System Builder Pack.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    That's the proper disk, at least - hopefully they gave you the COA sticker to go with it (which should have been attached to the PC)?

    Let's just check before you do anyything irreversible.
    please run an MGADiag report, and post the results - it will tell us whether you've been conned in any (other) way.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    How to Tell
      My Computer


  7. Posts : 19
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MMYTC-D4DRG-CHFMY
    Windows Product Key Hash: oV6dHripqYDspqNE7AZ4zXBByV4=
    Windows Product ID: 00359-OEM-8703782-47306
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1938D893-B0F6-4A04-AF12-86F53C70B22D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Aurora\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1938D893-B0F6-4A04-AF12-86F53C70B22D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CHFMY</PKey><PID>00359-OEM-8703782-47306</PID><PIDType>3</PIDType><SID>S-1-5-21-2933038230-1786828565-4028813275</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-990FXA-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="4"/><Date>20111013000000.000000+000</Date></BIOS><HWID>15B13107018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>324F52868D0F32</Val><Hash>DmZfLc44amtoa8dLlPiaYkGzVcw=</Hash><Pid>81602-921-9316736-68165</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-037-847306-02-1033-7601.0000-0922012
    Installation ID: 012774823275500833729962256993608802589462134475088014
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CHFMY
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 6/20/2012 12:23:32 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:3:2012 00:21
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAAADAAAAAQABAAEA6GHyt/oLlGXc39wVEDNU8ogs4O+u72I9UNTmRAY9FA8=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC GBT GBTUACPI
    FACP GBT GBTUACPI
    HPET GBT GBTUACPI
    MCFG GBT GBTUACPI
    MSDM GBT GBTUACPI
    MATS GBT
    TAMG GBT GBT B0
    MATS GBT
    SSDT AMD POWERNOW


    As for the Version and Edition it says Windows 7 Home Prem, OEM Software.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Good - at least they appear to have given you a genuine installation and Key

    Download the x64 Home Premium SP1 refresh ISO file from my earlier link, burn the disk from it, and then first check that the disk boots the machine properly.
    You can then do a clean install from that disk with the Key from your COA sticker.- it WILL wipe the current installation clean, so back up all data to external media first!

    You will almost certainly need to use telephone activation once installed.
      My Computer


  9. Posts : 19
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    How would I go about doing all this though? Just pop the .iso disc in the drive and restart the computer?
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Basically, yes - assuming you've burned it properly, it should boot the machine, and you'll be straight into the installer.
    Input your Key on request.

    Don't forget to back up your data to external media before starting!
      My Computer


 
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