Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Why does Windows Update keep failing, and can I fix it?

20 Jun 2012   #1
shadowboy1795

Windows 7 Ultimate x86
 
 
Why does Windows Update keep failing, and can I fix it?

OK, I've got a little problem here...

A week or two ago, I had to install an overdose of updates. In fact, about 164 in one day. And, since Saturday, for the past four days, my computer kept telling me to install the one update. In those four days, I've been constantly shutting down the computer just to install that one update. It's like I never shut down, ever. Now it says "Most recent check for updates: Today at 9:49AM, updates were installed: 2:54PM (Failed)." And, it's been doing this for the past four days. I've shut down my computer about four times today, and I don't want to do it again.

Has this happened to anyone else? How can I fix it?
Attachment 217380


My System SpecsSystem Spec
.

20 Jun 2012   #2
DellPrabhat

Win & ultimate,
 
 

Hi Shadowboy1795,

I am Prabhat and i work for Dell Social Media and Community Team, as i understand the issue, you are not able to install windows updates.
Firstly, go to SERVICES, go to start > control panel > services or you can go to Start > Run > then type services.msc.
Once you have the Services windows open, under all there services listed, please check if the windows installer service is running or not.
If possible attach a screenshot of the services windows with the windows installer status.


Regards,
Prabhat Pillai
| Certified Dell Community Professional |
My System SpecsSystem Spec
20 Jun 2012   #3
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

ShadowBoy,

How about going to Control Panel | Windows Update |
On the left-hand side, click on Change Settings.

Set you settings as shown in this snip.
Attachment 217398

click on the OK button.


This will stop that continual asking until we can get you fixed up.



Now we are going to let Microsoft try to fix your problem.

Go to this link and use the FixIt there.
How do I reset Windows Update components?
Ignore any dire warnings you get about need to choose auto update.

Let me know after that is finished.

What we are going to do is apply on some updates and not all at once.

Did you tell me why Win 7 decided so many updates needed to be installed?
My System SpecsSystem Spec
.


20 Jun 2012   #4
shadowboy1795

Windows 7 Ultimate x86
 
 

I tried it, but it didn't work. It's still telling me to install updates, and I don't know how many times I had to shut down the computer today.
Well, is there anything else? Thank you anyway.
Attachment 217399
My System SpecsSystem Spec
20 Jun 2012   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

ShadowBoy.
I wish I was a mind reader. The word IT tells me nothing.

What did you try?

Be very specific. I have a simple, one-track mind.

Follow the procedure I gave. Each and every step thereof.

Report back.
My System SpecsSystem Spec
20 Jun 2012   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Oh yes, what caused this massive number of updates? Did I miss your answer to that question?
Your explanation may help to give us insight.
My System SpecsSystem Spec
21 Jun 2012   #7
shadowboy1795

Windows 7 Ultimate x86
 
 

What I tried is to see if the Windows Installer service was running and to start it if it wasn't.
I had to install so many updates in one day because I had recently reinstalled Windows.
Also, I used the Microsoft FixIt program, and that says that the problem was fixed. I went to Windows Update and tried to install the update again, but the next thing that happened is that the update, once again, failed.
My System SpecsSystem Spec
21 Jun 2012   #8
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Which update is "the" update?

To clarify, I would like for you to carry out the procedure given in the attached .TXT file.
Attachment 217477
Include the two txt files generated by that procedure in your next post.
My System SpecsSystem Spec
22 Jun 2012   #9
shadowboy1795

Windows 7 Ultimate x86
 
 

Well, the update was a security update for Microsoft .NET framework.

I'm not familiar with PowerShell, so can anyone tell me how it works?
My System SpecsSystem Spec
22 Jun 2012   #10
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

The file gives you the info you need. Please download and read the file. If the instructions, which are within the file, are not clear be sure to let me know.
My System SpecsSystem Spec
Reply

 Why does Windows Update keep failing, and can I fix it?




Thread Tools





Similar help and support threads
Thread Forum
Windows Update Installer Update failing - Code 80073712
Logs attached. Attempting to update Windows results in attempt to update Windows Update Installer, which fails with Code 80073712. Logs attached. sfc /scannow reported no problems found. Windows 7 SP1 Home Premium x64 Thanks in advance! - Tim
Windows Updates & Activation
windows update failing
hi all trying to update my laptop. windows update keeps failing , i even try to do it manually but keeps saying "windows cannot check for update because the service isnt running you may need to restart ur computor." ive tried restarting but nothing happens. hope u can help.
Windows Updates & Activation
Windows Update Failing
Windows update is failing with error code 643(see attached screen shot) I've installed and run the SURT screen shots and CBS log file is attached thanks in advance for your help
Windows Updates & Activation
Windows Update failing
AHHHH finally, someone or something that can help, niemiro, or Richard, i am having the same issue with my pc and am wondering if you could create a .zip fix for me to. I'm only new to the forum and odn't even know how to send a pm, so maybe you pm me first or send me your email address. I'll paste...
Windows Updates & Activation
Windows Update Failing
I try to do a windows update and it downloads perfectly but when it tries to install it keeps failing. I get the error code 80070643, i tried to follow the link to get help and tried to google it but cant understand how to fix it?.?:confused:
Windows Updates & Activation
My Windows Update kept failing...
Hello again, sorry for the trouble... But, today I decided to totally format my computer all over again. I have formated my PC with Windows 7 Ultimate, 32-bit. Everything was going smoothly... I installed my regular drivers, Acronis, Adobe then I connect to the net to do a Windows Update first......
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App