Checking for updates of my windows 7 system no longer responds

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  1. Posts : 103
    Windows 7 Home Premium SP1-64bit.
    Thread Starter
       #41

    gregrocker said:
    Data will still be in-place after this in-place Upgrade unless there is a catastrophic failure to HD or during repair so that even a boot disk cannot retrieve it. This hasn't happened in any of the countless Repair Installs I've helped with.

    Nevertheless back up by dragging your active User folders (Documents, Pictures, Music, Favorites, etc) to External, another HD, DVD, flash stick or upload 7gb free with each Windows Live ID to Skydrive - this can be easily done with Sync Any Folder to Your SkyDrive Account | PCWorld

    Make sure you have everything you need in those folders, or drag it separately.
    Thank you so much,
    But this tool whose image is below wouldn't enable me to do a backup copy of all what I want whether the entire system with my data or just my data.



    If might be NO, then what would it do? Or at least send me any link to give me more information about the use of the tool above

    Finally: Why does it not respond when I click on it?
    Last edited by a cooperator; 24 Jun 2012 at 14:24.
      My Computer


  2. Posts : 2,171
    Windows 7 Ultimate x64
       #42

    a cooperator said:
    gregrocker said:
    Data will still be in-place after this in-place Upgrade unless there is a catastrophic failure to HD or during repair so that even a boot disk cannot retrieve it. This hasn't happened in any of the countless Repair Installs I've helped with.

    Nevertheless back up by dragging your active User folders (Documents, Pictures, Music, Favorites, etc) to External, another HD, DVD, flash stick or upload 7gb free with each Windows Live ID to Skydrive - this can be easily done with Sync Any Folder to Your SkyDrive Account | PCWorld

    Make sure you have everything you need in those folders, or drag it separately.
    Thank you so much,
    But this tool whose image is below wouldn't enable me to do a backup copy of all what I want whether the entire system with my data or just my data.



    If might be NO, then what would it do? Or at least send me any link to give me more information about the use of the tool above

    Finally: Why does it not respond when I click on it?
    Since clicking on "Backup & Restore" is NOT working for you, use Windows Explorer to copy your data to a safe place. After you copy it all you can continue with a Repair Install. Most likely you will not lose your data anyway, and when you're done with the repair your "Backup & Restore" will likely start working again.
      My Computer


  3. Posts : 103
    Windows 7 Home Premium SP1-64bit.
    Thread Starter
       #43

    F5ing said:
    a cooperator said:
    gregrocker said:
    Data will still be in-place after this in-place Upgrade unless there is a catastrophic failure to HD or during repair so that even a boot disk cannot retrieve it. This hasn't happened in any of the countless Repair Installs I've helped with.

    Nevertheless back up by dragging your active User folders (Documents, Pictures, Music, Favorites, etc) to External, another HD, DVD, flash stick or upload 7gb free with each Windows Live ID to Skydrive - this can be easily done with Sync Any Folder to Your SkyDrive Account | PCWorld

    Make sure you have everything you need in those folders, or drag it separately.
    Thank you so much,
    But this tool whose image is below wouldn't enable me to do a backup copy of all what I want whether the entire system with my data or just my data.



    If might be NO, then what would it do? Or at least send me any link to give me more information about the use of the tool above

    Finally: Why does it not respond when I click on it?
    Since clicking on "Backup & Restore" is NOT working for you, use Windows Explorer to copy your data to a safe place. After you copy it all you can continue with a Repair Install. Most likely you will not lose your data anyway, and when you're done with the repair your "Backup & Restore" will likely start working again.
    Thank you so much indeed, I rally have an external 1TB hard disk. However, it isn't divided. I want to divide it now and then I will move my date into it,

    But I have two question now:
    First: Are there any tools in windows 7 which enable to divide a an external HDD? Or I should use another programs.

    Finally: I am fairly sure that my computer is infected, so I am quite scared that if I insert the external HDD to be divided, it will be infected. Or at least when I move the my data into it.
      My Computer

  4.    #44

    Install and run a Malwarebytes Full Scan of your C drive now.

    Then create a New Folder on the external named Repair Install Backup, drag your named User folders and any other unsorted data into that folder. Then rightclick on the External to run a Malwarebytes scan.
      My Computer


  5. Posts : 103
    Windows 7 Home Premium SP1-64bit.
    Thread Starter
       #45

    gregrocker said:
    Install and run a Malwarebytes Full Scan of your C drive now.

    Then create a New Folder on the external named Repair Install Backup, drag your named User folders and any other unsorted data into that folder. Then rightclick on the External to run a Malwarebytes scan.
    but it is 'ARO software ', is it Malwarebytes?


    Should I scan my computer on safe mode or not?
    Should I let it remove all what it found?
      My Computer

  6.    #46

    Absolutely NOT! You clicked on the Registry cleaner (scam) ad at the bottom of the page. Uninstall it now in Control Panel>Programs and Features.

    I don't know how one could miss the huge green Download Now button at the top under the program's title:

    Malwarebytes Anti-Malware - CNET Download.com
      My Computer


  7. Posts : 103
    Windows 7 Home Premium SP1-64bit.
    Thread Starter
       #47

    gregrocker said:
    Absolutely NOT! You clicked on the Registry cleaner (scam) ad at the bottom of the page. Uninstall it now in Control Panel>Programs and Features.

    I don't know how one could miss the huge green Download Now button at the top under the program's title:

    Malwarebytes Anti-Malware - CNET Download.com
    I am downloading that program from here:
      My Computer


  8. Posts : 103
    Windows 7 Home Premium SP1-64bit.
    Thread Starter
       #48

    I downloaded and installed it now:


    Do I have to let it delete any files even if not malware?
    Do I have to scan in the safe mode?
      My Computer

  9.    #49

    It should only find genuine threats.
    Post back a screenshot of what it finds before you clean it up.
      My Computer


  10. Posts : 103
    Windows 7 Home Premium SP1-64bit.
    Thread Starter
       #50

    gregrocker said:
    It should only find genuine threats.
    Post back a screenshot of what it finds before you clean it up.
    Hi Gregrocker,
    I hope you are fine,

    I have scanned my computer with Malwarbytes, and I recommended to do that in the 'safe mode'.
    Anyways, I am quite surprising that the result of the scanning was that there are about ten threats, it doesn't matter how many they are. However, what it is important is that I when I checked the details of the scan, I checked out that all of those files which are suspicious as threats are inside copies of program(in other words, program is not installed). As a result, how do they cause the problems of my computer such 'the updates of windows and system restore and the other problems.


    If those files were really threats, they wouldn't active until I install them. In other words, as far as I know that a virus is not active, unless it is installed or even click on it to be run.
    Would you like to believe if anyone said that when he scanned a compressed file which content is TXT files, he found threats.
    For me, however, I wouldn't believe that even if expert said to me that that is possible, especially when you have another Security program such as Norton Internet Security which didn't detect any threats in that compressed file.

    These are the result,

    I hope you can determine which ones I should let Malwarbystes delete.



    Is this enough or I should send the log file? But the log file is most of them is Arabic

    This is the report of the scan::

    Code:
    C:\Program Files\VS Revo Group\Revo Uninstaller Pro\Revo.Uninstaller.Pro.2.x.x.Generic.Patch-JW.exe (RiskWare.Tool.CK) -> لم ينفذ أي إجراء
    C:\Program Files (x86)\PDF Converter Pro\pdf.converter.pro.10.07-patch.exe (PUP.Hacktool.Patcher) -> لم ينفذ أي إجراء
    C:\Users\محمد\AppData\Local\TempDIR\BetterInstaller.exe (PUP.BundleInstaller.Somoto) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\exclusion\Internet Download Manager(IDM)\Internet Download Manager(IDM)_Setup\Internet.Download.Manager(IDM).6.7.2.by.elbasha.bisso\Internet.Download.Manager(IDM).6.7.2.by.elbasha.bisso\crack\SnDk&p.exe (RiskWare.Tool.CK) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\exclusion\برامج حرق الاسطوانات\SoftonicDownloader_for_nero-burning-rom.exe (PUP.OfferBundler.ST) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\SOFTWARE\Variety programs\برامج التعامل مع الملفات\Progrms for dealing PDF files\PDF convert\PDF.Convert.Pro.10.07\patch\pdf.converter.pro.10.07-patch.exe (PUP.Hacktool.Patcher) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\SOFTWARE\Variety programs\برامج التعامل مع الملفات\Progrms for dealing PDF files\PDF convert\PDF.Convert.Pro.10.07__5BmyLEECH.me_5D1\PDF.Convert.Pro.10.07_[myLEECH.me]\patch\pdf.converter.pro.10.07-patch.exe (PUP.Hacktool.Patcher) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\SOFTWARE\Variety programs\برامج الميديا و الفلاش و  الصوتيات\برنامج تحويل و تعديل و حرق الصوتيات\VinylStudio_v7.5.6\Keygen.Only-CORE\CORE10k.EXE (Dont.Steal.Our.Software) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\SOFTWARE\Variety programs\برامج الميديا و الفلاش و  الصوتيات\ملتيميديا(برامج الميديا )ة\انواع برامج تسجيل الصوت والفيديو من صفحات النت\Replay-Capture-Suite-Applian\Replay Media Catcher 4.0.9\Replay Media Catcher 4.0.9\Crude\crd.exe (TheftMarker.Crude) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\SOFTWARE\Variety programs\برامج الميديا و الفلاش و  الصوتيات\ملتيميديا(برامج الميديا )ة\انواع برامج تسجيل الصوت والفيديو من صفحات النت\Replay-Capture-Suite-Applian\Replay Media Catcher 4.0.9\Replay Media Catcher 4.0.9\Crude\keygen.exe (Packer.ModifiedUPX) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\SOFTWARE\Variety programs\برامج الميديا و الفلاش و  الصوتيات\ملتيميديا(برامج الميديا )ة\برنامج COM Player\COM-Player.exe (PUP.OfferBundler.ST) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\برامج تعليمية\لغات برمجة\Matlab\Matlab 7.0\CD-1\keygen.exe (RiskWare.Tool.CK) -> لم ينفذ أي إجراء
    C:\Users\محمد\Desktop\برامج صيانة متنوعة\registry cleaners programs\أداة تقوم بتنظيف ذاكرة متصفح الاكسبلور\tnawab\tnawab.exe (PUP.HistoryTool) -> لم ينفذ أي إجراء
    C:\Users\محمد\Local Settings\TempDIR\BetterInstaller.exe (PUP.BundleInstaller.Somoto) -> لم ينفذ أي إجراء
    
    (و)
    It is important for me that I want a solution of the problem of the udpates and system system and backup and restore icons which don't run. If those files detected as threats, although they are jsut copies, then how do they cause these probelms?

    But it really detected less threats than what Defender detected. The defender detected too many threats which I think they are not.
      My Computer


 
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