Checking for updates of my windows 7 system no longer responds

NoelDP · 04 Jul 2012

This is the 'Official MS' description of OEM and SLP Keys.....
<quote>

Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. Once it sees the correct BIOS flag, it self activates.

COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. The purpose of this key is to be used in the case the OEM SLP self-activation stops working for whatever reason.

</quote>

The OEM_SLP Key cannot be activated on any computer other than one produced by the same manufacturer, with the same OS installed.

Your COA Key could in theory be used on another machine - which is another reason why it is not possible to move them to another machine, and why lately more and more manufacturers have taken to putting the Key inside the battery compartment of laptops, rather than on the outside.

Retrieving a Key from a computer requires physical acces to that computer, or fairly sophisticated malware. The program you refer to is irrelevant. Yes it retrieves a Key from the registry as do many other programs, such as Belarc Advisor, or ProduKey, but it has to be run on the computer.
So long as you secure your computer properly there is nothing to worry about.

It is also possible to 'hide' the Key so that it cannot be retrieved by such programs - but generally, it is considered inadvisable.

a cooperator · 04 Jul 2012

NoelDP said:

The OEM_SLP Key cannot be activated on any computer other than one produced by the same manufacturer, with the same OS installed.

Your COA Key could in theory be used on another machine - which is another reason why it is not possible to move them to another machine, and why lately more and more manufacturers have taken to putting the Key inside the battery compartment of laptops, rather than on the outside.

Thank you very much indeed,

When I purchased my laptop, I did neither receive any OEM SLP key, Windows 7 installation disc for the same edition of Windows 7 which is installed on my Laptop nor a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer. I only purchased a laptop on which Windows 7 was installed. What I did was I only prepared the Windows 7 to be run in its first start. And I didn't come across any step asking me to enter the product key of Windows during the preparation steps of the Windows.

So, I only know the COA Key printed on the sticker on the back of my computer. However, I never used it.
However, I don't know anything about how I can get the OEM_SLP Key
Could you let me know how I can see this OEM_SLP Key?

When I have tried founding the product key of my windows with some keyfinder programs, I have found that the sticker key number is different than the key number reported in one of those programs.

Thus, I have now the COA Key and OEM_SLP Key, then which of them should I have use it to activate my windows if I asked?

***I have read some keyfinder don't show the product key number for Windows 7 Enterprise, what is the the product key number for Windows 7 Enterprise?***

Golden · 04 Jul 2012

I'm confused - 10 pages later are we still trying to update Windows 7?

Layback Bear · 04 Jul 2012

I have went through all these post so many times I'm dreaming COA Key.
Did Windows every updated?

gregrocker · 04 Jul 2012

You have had your questions answered here endlessly and now need to decide:

1) Do you want to run a Repair Install with the Win7 with SP1 installer to try to fix your issues?

2) Do you want to run a Clean Reinstall - Factory OEM Windows 7?

3) Do you want to run HP Factory Recovery to see if it offers you the Language choices again as it did when you set up the computer the first time, and which should also solve your issues?

4) Do you want to try your Repair Install or Clean Reinstall with a different Language installer to see if it will work as it should to change to the desired language, as confirmed by our language expert Kari?

Whichever of these you choose besides Factory Recovery will use the Product Key on the COA sticker. There is no need to ask again. We are the undisputed top experts on this and we are telling you that is what to use. Period. End of discussion.

Now is the time to choose. Our patience has run out except to help you get it done. Choose.

a cooperator · 05 Jul 2012

Thank you all of you very much indeed,

I would like to understand these things like I have mentioned. However, fixing the issues would be alright when I return from the Factory Recovery .
I am respectfully requesting you to answer me:

When I purchased my laptop, I did neither receive any OEM SLP key, Windows 7 installation disc for the same edition of Windows 7 which is installed on my Laptop nor a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer. I only purchased a laptop on which Windows 7 was installed. What I did was I only prepared the Windows 7 to be run in its first start. And I didn't come across any step asking me to enter the product key of Windows during the preparation steps of the Windows.

So, I only know the COA Key printed on the sticker on the back of my computer. However, I never used it.
However, I don't know anything about how I can get the OEM_SLP Key
Could you let me know how I can see this OEM_SLP Key?

When I have tried founding the product key of my windows with some keyfinder programs, I have found that the sticker key number is different than the key number reported in one of those programs.

Thus, I have now the COA Key and OEM_SLP Key, then which of them should I have use it to activate my windows if I asked?

***I have read some keyfinder don't show the product key number for Windows 7 Enterprise, what is the the product key number for Windows 7 Enterprise?***

Layback Bear · 05 Jul 2012

a cooperator you have a nice day.

a cooperator · 05 Jul 2012

Thank you all of you very much indeed,

I would like to understand these things like I have mentioned. However, fixing the issues would be alright when I return from the Factory Recovery .
I am respectfully requesting you to answer me:

When I purchased my laptop, I did neither receive any OEM SLP key, Windows 7 installation disc for the same edition of Windows 7 which is installed on my Laptop nor a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer. I only purchased a laptop on which Windows 7 was installed. What I did was I only prepared the Windows 7 to be run in its first start. And I didn't come across any step asking me to enter the product key of Windows during the preparation steps of the Windows.

So, I only know the COA Key printed on the sticker on the back of my computer. However, I never used it.
However, I don't know anything about how I can get the OEM_SLP Key
Could you let me know how I can see this OEM_SLP Key?

When I have tried founding the product key of my windows with some keyfinder programs, I have found that the sticker key number is different than the key number reported in one of those programs.

Thus, I have now the COA Key and OEM_SLP Key, then which of them should I have use it to activate my windows if I asked?

***I have read some keyfinder don't show the product key number for Windows 7 Enterprise, what is the the product key number for Windows 7 Enterprise?***

Golden · 05 Jul 2012

a cooperator said:

Thus, I have now the COA Key and OEM_SLP Key, then which of them should I have use it to activate my windows if I asked?

This thread has gone on so long, and covered so many different aspects that I no longer know what its about, but as per above:

Forget everything else - the COA sticker key is all you need to be concerned about.

gregrocker · 05 Jul 2012

So it seems you are ready to run HP Factory Recovery, whiich as you've been repeatedly told doesn't require a Product Key at any point whatsoever. Here is what you need:
HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

Make your HP Recovery disks as detailed in the link above which shows you how to run HP Factory Recovery from it's partition at boot. These disks will act as the backup in case running it from it's partition at boot fails.

To make a secondary backup, save a Win7 backup image externally: Backup Complete Computer - Create an Image Backup

If you want our help to complete this or any of the other methods should this not work satisfactorily, you will stop harrassing us further with inane circular questioning which has been answered repeatedly. This is your final warning.