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Windows 7: My.comp.wont.upgrade.to.Home.Premium....

29 Jun 2012   #111
Cyanide

Windows 7 Home Premium x64 Service Pack 1
 
 

@Ubunturules ikr.

@NoelDP i'll check again later when I get home, but it says I can upgrade to the 32 bit Home Premium, Professional, and Ultimate using Windows Anytime Upgrade. That's why I was asking if there were 32bit and 64bit Upgrade Keys. Because if there were my mom might have gotten me the 64bit one instead of the 32bit Key. And I hope you're right. If a staples employee made me have this issue then they lost a major customer..I told him specifically Starter to Home Premium over the phone.

I have Teamviewer 7 and 6 on there, so yea lol. I got this for free, and i'm not wasting my time buying this.

My last 5 Resorts:

Reinstall Windows 7 SP1
Recovery Method
Call MS Support
Call Dell Support (Oh I don't wanna to that.)
Go to Staples and make them fix it. Im supposed to be going there soon, like tomorrow maybe, to get a new laptop with Home Premium x64 already installed. Only if they fix this one so my mom can get this and I get my new laptop. If they don't then this perfect one won't be mines :'(

Here's the link to the said "Perfect Laptop" :HP Pavilion g7-2017-us 17.3" Laptop | Staples®


My System SpecsSystem Spec
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29 Jun 2012   #112
AC

Windows 7 Home Premium 64-Bit
 
 

That is a perfect laptop! Maybe you are using an x64 upgrade key. I don't know? This is confusing.
My System SpecsSystem Spec
29 Jun 2012   #113
Cyanide

Windows 7 Home Premium x64 Service Pack 1
 
 

Ikr. I get all that, plus 50 bucks cheaper than what My dad paid for this one. And I hope that is the case, because I don't understand it either.
My System SpecsSystem Spec
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30 Jun 2012   #114
kegobeer

Windows 7 Ultimate x64 SP1
 
 

No, there isn't a 32 bit or 64 bit upgrade, because the anytime upgrade has nothing to do with actually installing the OS. The key just "unlocks" the features of the OS. Just like there isn't a 32 bit or 64 bit key for doing the installation - it's the actual installation media that determines if you use 32 bit or 64 bit.
My System SpecsSystem Spec
30 Jun 2012   #115
Cyanide

Windows 7 Home Premium x64 Service Pack 1
 
 

If that's the case then why can't I unlock the features for Home Premium?
My System SpecsSystem Spec
30 Jun 2012   #116
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

.....because the Anytime Upgrade procedures cannot verify that the installed OS is activated and valid

Until that is corrected, it will continue to fail

Unfortunately, every other indicator says that the install IS activated and validated - and I have never seen this situation before.
My System SpecsSystem Spec
30 Jun 2012   #117
Cyanide

Windows 7 Home Premium x64 Service Pack 1
 
 

Great...A waste of 80 bucks....just freaking great.
My System SpecsSystem Spec
30 Jun 2012   #118
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

As I kkeep saying - if you use the Recovery system to get back to an ex-factory state, then the Anytime Upgrade should then work.
My System SpecsSystem Spec
30 Jun 2012   #119
kegobeer

Windows 7 Ultimate x64 SP1
 
 

No, it's not a waste. You can try to reinstall the OS and the perform the upgrade. There's something seriously wrong with the current install, and that's the only fix that will probably work, as has been indicated on a bunch of other websites when people have this problem during the upgrade process.
My System SpecsSystem Spec
30 Jun 2012   #120
AC

Windows 7 Home Premium 64-Bit
 
 

As kegobeer said, it isn't a waste. His current install is really jacked up, as you can tell by the other problems he's having.
My System SpecsSystem Spec
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