Unable to Install Windows Updates

cheeto4070

New member
I have been trying for the last week to install Windows Updates KB976932 and KB2653956. I have received error codes 80246007 and 800B0100. For error code 800B0100 it was recommended that I install the system update readiness tool. I tried to install but I was unable to. For error code 80246007 it was recommended that I change or restart the Background Intelligent Transfer Service (BITS). I am still unable to to install these two updates. Please help.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
eMachines ET1831 desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
Dell Inc. 0J190T
Memory
4.00 GB
Graphics Card(s)
Intel(R) G41 Express Chipset
Sound Card
Conexant Pebble High Definition SmartAudio
Monitor(s) Displays
W2043 on NVIDIA GeForce 7050 / NVIDIA nForce 620i
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
WDC WD6400AAKS-75A7B2 ATA Device
Keyboard
Logitech HID Keyboard
Mouse
Microsoft PS/2 Mouse
Other Info
HL-DT-ST DVDRAM GH41N SCSI CdRom Device
Canon MP280 series Printer
Just for clarification, is KB976932 the Service Pack 1 for Windows 7? And is KB2653956 the security update pertaining to Remote Code Execution (April 10, 2012)? If yes, the first thing I'd do is run a full anti-malware scan using the free Malwarebytes. If the scan comes back clean I'd run Disk Cleanup to remove any unnecessary "junk" on your rcomputer.

http://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html

Then I'd run a System File Checker scan from an elevated command prompt (option two, this tutorial.) If any problems are found run the scan 3 times rebooting in between each scan. Damaged or corrupt system files can keep updates from installing.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

If SFC doesn't show any problems I'd try to install SP1 by itself.

Learn how to install Windows 7 Service Pack 1 (SP1)

Please post back with the results.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Back
Top