Trying to activate New Install

lcroft1 · 06 Jul 2012

I recently had to do a new install on a new hard drive. I used my OEM disc to do the install. However, when it came time to activate the installation. I could not activate. Here is the information about the install. I home someone can help me. I cannot find the first two sections of the Product ID. I have attached the other information about my system.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85423
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {4A02F8DD-979D-422E-9767-F408C265084D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Arc · 06 Jul 2012

The product key should be there on the box of the disk or in a COA sticker on the body of the computer.

Brink · 06 Jul 2012

Hello lcroft1,

Could you post back with the full MGADiag report?

The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

Windows Genuine and Activation Issue Posting Instructions

alphanumeric · 06 Jul 2012

If it's an off the shelf OEM or Retail version you don't want to post your whole Product code anyway. It would be unique to that PC and you would want to keep it private. Did you enter a product code during the installation?

lcroft1 · 06 Jul 2012

The OEM disc was purchased back in 2006. So no there is no COA sticker on a sleeve anywhere, since I have moved several times since 2006. However I can post the complete results of the test.

Code:

 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85423
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {4A02F8DD-979D-422E-9767-F408C265084D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4A02F8DD-979D-422E-9767-F408C265084D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85423</PID><PIDType>5</PIDType><SID>S-1-5-21-2166548338-319158706-1077774567</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2105 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100723000000.000000+000</Date></BIOS><HWID>3BBA3607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>8C084AA66ACCF7C</Val><Hash>KXkaerjdUuWXnzvg+VioAQrKwWU=</Hash><Pid>81608-958-1753246-65036</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7600.16385
 
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7600.0000-1882012
Installation ID: 012635274273610231480706694332231462966903533022041174
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PW487
License Status: Initial grace period
Time remaining: 42300 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 7/6/2012 4:19:30 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEA7r7aU+bwEDPiaziYVPIM36LfsMfO7i8DDAYYeQ==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC 072310 APIC1710
FACP 072310 FACP1710
SRAT AMD FAM_F_10
HPET 072310 OEMHPET 
MCFG 072310 OEMMCFG 
OEMB 072310 OEMB1710
SSDT A M I POWERNOW

alphanumeric · 06 Jul 2012

I'm no expert on this stuff but it looks to me like no product code was entered and its running on the 30 trial period. You can't activate because a valid product code wasn't entered. The product code listed in the report is a generic code Windows enters when you leave the product code field empty during installation. This doesn't help now but for future reference, you could have retrieved the code from the previous install with a keyfinder utility. You may be SOL now if you can't find your original packaging that has your Product Code on it.

Golden · 06 Jul 2012

Hi,

MGADIAG reports a RETAIL licence, but you said you installed using your OEM disk.....in addition an OEM disk purchased in 2006 would not contain Windows 7 on it. Windows 7 was released in in 2009.

Did your PC originally come with Windows 7 pre-installed, or some other OS such as Vista or XP?

Regards,
Golden

AC · 06 Jul 2012

Windows 7 wasn't even released in 2006. Did you have Vista or XP before you installed 7?

NoelDP · 06 Jul 2012

The installation is of a Default Key for Win7, which means that the Key was not entered during the install.

If this is an Upgrade, then there must be something for it to upgrade from - since the motherboard appears to be a retail one, then it must either be a Retail or an OEM System Builder license.

As 714 says, Win 7 wasn't released until Oct/Nov 2009, so if you had an OEM (something) in 2006, it certainly wasn't Win7 - which begs the question of what Key you've been using since then, especially seeing as the BIOS is dated 2010.
If this is a replacement motherboard, and your original install was done in 2006 with an OEM idsk, that license is no longer valid on this machine, and therefore the upgrade is no longer applicable either.