Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows 7 won't validate

11 Jul 2012   #1

windows 7 premium 64 bit
 
 
windows 7 won't validate

I can not install any updates, it keeps telling me my windows are not genuine and i need to validate, when i try to validate it stays hung on the validation tool , i have left it running all night and woke up with no progress, i have windows 7 home premium. 64 bit operating system. i know my windows is genuine because i bought it 3 years ago from toshiba and have not installed any new windows stuff. i keep getting this message windows 7 build 7601s copy of windows is not genuine. WindowsUpdate_80070241" "WindowsUpdate_dt000" please help. any help would be greatly appriciated! these popups are driving me crazy! lol here is my MGADiag report

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E339D1B5-57ED-4E6B-936F-55322B093FD5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\windows\system32\sppobjs.dll[Hr = 0x80092003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E339D1B5-57ED-4E6B-936F-55322B093FD5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-3377014041-2379755326-1275547391</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P505</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V3.10 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091130000000.000000+000</Date></BIOS><HWID>1C503C07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012 
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000010
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
 
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAgABAAAAAgABAAEAonZsuGzDWglWfBSWztuSTeiZgAV+JYQHRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC 
FACP T0SQCI TOSQCI00
HPET TOSQCI TOSQCI00
BOOT PTLTD $SBFTBL$
MCFG TOSQCI TOSQCI00
SLIC TOSQCI TOSQCI00
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci


My System SpecsSystem Spec
.

11 Jul 2012   #2

Windows 7 Ultimate x64 SP1
 
 

It looks like you have a corrupted file: sppobjs.dll. That's part of the Windows operating system, and it deals with software protection. Have you had any viruses lately or any other corruption/crashing problems? If not, you may be able to repair the file. Open up an elevated command prompt (run the cmd.exe file as administrator) and type "sfc /scannow". Allow the system to reboot and scan and repair damaged system files.
My System SpecsSystem Spec
11 Jul 2012   #3

windows 7 premium 64 bit
 
 
windows 7 won't validate

i tried the sfc /scannow rebooted and still have the same problem. i'm not sure about a virus? i have ran Avast, super Anti spyware, and malware bytes and windows defender and they all say no viruses, but i don't know what else it could be.
My System SpecsSystem Spec
.


12 Jul 2012   #4

MS Windows 7 Ultimate 64-bit SP1
 
 

I had a similar problem for my one year old toshiba, and I restored to factory defaults using internal restore partition, and now it is as good as new. I recommend same treatment for your three year old toshiba.
My System SpecsSystem Spec
13 Jul 2012   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by hayitstina View Post
i tried the sfc /scannow rebooted and still have the same problem. i'm not sure about a virus? i have ran Avast, super Anti spyware, and malware bytes and windows defender and they all say no viruses, but i don't know what else it could be.
Please run the following commands in an Elevated Command prompt window, and let us know the results.

SFC /SCANFILE C:\Windows\system32\sppobjs.dll
DIR C:\Windows\sppobjs.dll /s


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
13 Jul 2012   #6

windows 7 premium 64 bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>SFC /SCANFILE C:\Windows\system32\sppobjs.dll
Microsoft (R) Windows (R) Resource Checker Version 6.0
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
Scans the integrity of all protected system files and replaces incorrect version
s with
correct Microsoft versions.
SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>]
[/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory>
]
/SCANNOW Scans integrity of all protected system files and repairs files
with
problems when possible.
/VERIFYONLY Scans integrity of all protected system files. No repair operati
on is
performed.
/SCANFILE Scans integrity of the referenced file, repairs file if problems
are
identified. Specify full path <file>
/VERIFYFILE Verifies the integrity of the file with full path <file>. No re
pair
operation is performed.
/OFFBOOTDIR For offline repair specify the location of the offline boot dire
ctory
/OFFWINDIR For offline repair specify the location of the offline windows d
irectory
e.g.
sfc /SCANNOW
sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDI
R=d:\windows
sfc /VERIFYONLY
C:\windows\system32>DIR C:\Windows\sppobjs.dll /s
Volume in drive C is TI102692W0H
Volume Serial Number is 22ED-D74D
Directory of C:\Windows\System32
11/20/2010 08:27 AM 1,082,880 sppobjs.dll
1 File(s) 1,082,880 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_3
1bf3856ad364e35_6.1.7600.16385_none_1f05c4e4a00e66f1
07/13/2009 08:41 PM 1,082,880 sppobjs.dll
1 File(s) 1,082,880 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_3
1bf3856ad364e35_6.1.7601.17514_none_2136d8ac9cfcea8b
11/20/2010 08:27 AM 1,082,880 sppobjs.dll
1 File(s) 1,082,880 bytes
Total Files Listed:
3 File(s) 3,248,640 bytes
0 Dir(s) 414,779,265,024 bytes free
C:\windows\system32>
C:\windows\system32>
C:\windows\system32>
My System SpecsSystem Spec
13 Jul 2012   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - my mistake!

the first command should have been

SFC /SCANFILE=C:\Windows\system32\sppobjs.dll

(MS is very inconsistent about the '=' in commands!)

please try it again.
My System SpecsSystem Spec
13 Jul 2012   #8

windows 7 premium 64 bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>SFC /SCANFILE=C:\Windows\system32\sppobjs.dll
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
C:\windows\system32>
C:\windows\system32>
C:\windows\system32>
My System SpecsSystem Spec
13 Jul 2012   #9

windows 7 premium 64 bit
 
 

this is with the 1st and 2cnd command
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>SFC /SCANFILE=C:\Windows\system32\sppobjs.dll
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
C:\windows\system32>
C:\windows\system32>
C:\windows\system32>DIR C:\Windows\sppobjs.dll /s
Volume in drive C is TI102692W0H
Volume Serial Number is 22ED-D74D
Directory of C:\Windows\System32
11/20/2010 08:27 AM 1,082,880 sppobjs.dll
1 File(s) 1,082,880 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_3
1bf3856ad364e35_6.1.7600.16385_none_1f05c4e4a00e66f1
07/13/2009 08:41 PM 1,082,880 sppobjs.dll
1 File(s) 1,082,880 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_3
1bf3856ad364e35_6.1.7601.17514_none_2136d8ac9cfcea8b
11/20/2010 08:27 AM 1,082,880 sppobjs.dll
1 File(s) 1,082,880 bytes
Total Files Listed:
3 File(s) 3,248,640 bytes
0 Dir(s) 414,781,411,328 bytes free
C:\windows\system32>
My System SpecsSystem Spec
14 Jul 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The file looks superficially OK - but I suspect that at some stage either the image in the winsxs folder has been corrupted by malware, and repaired, or that there are permissions problems.

please run the following commands.

Code:
 
ICACLS C:\Windows\System32\sppobjs.dll
ICALCS  C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_6.1.7601.17514_none_2136d8ac9cfcea8b /T
ICACLS C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_6.1.7600.16385_none_1f05c4e4a00e66f1 /T
Note that there are only three commands there!

Again, copy and paste the results to yorur reply.
My System SpecsSystem Spec
Reply

 windows 7 won't validate




Thread Tools



Similar help and support threads for2: windows 7 won't validate
Thread Forum
Solved Heml me validate my html Browsers & Mail
how do I activate & validate Windows 7 using small manufacturer's COA Windows Updates & Activation
Windows 7 Pro will not validate Windows Updates & Activation
Validate win 7 General Discussion
How to validate legit RTM Win7 Professional General Discussion
windows 7 will not validate Installation & Setup
Validate Windows 7 Upgrade in US General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:05 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33