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Windows 7: windows 7 won't validate

14 Jul 2012   #21
hayitstina

windows 7 premium 64 bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\SoftwareProtectionPlatform\Plugins\Modules\c42d83ff-5958-4af4-a0d
d-ba02fed39662" /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
onPlatform\Plugins\Modules\c42d83ff-5958-4af4-a0dd-ba02fed39662
ManifestFile REG_SZ %windir%\system32\spp\plugin-manifests-signed\sppo
bjs-spp-plugin-manifest-signed.xrm-ms
PluginFile REG_SZ %windir%\system32\sppobjs.dll

C:\windows\system32>


My System SpecsSystem Spec
.
16 Jul 2012   #22
hayitstina

windows 7 premium 64 bit
 
 

did this one work?
My System SpecsSystem Spec
16 Jul 2012   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - I got a bit overwhelmed yesterday!
Yep, it worked, but it's normal.
As far as I can tell, the permissions are correct all around.
This probably means that the file itself has been altered, or more likely that the source files have been altered - possibly by malware.
Please copy ypur CBS.log file to the desktop (you can't work on it in place), then zip it up and attach it to your reply - hopefully we'll see which it is, and we'll be able to correct it.

(C:\Windows\Logs\CBS\CBS.log)
My System SpecsSystem Spec
.

16 Jul 2012   #24
hayitstina

windows 7 premium 64 bit
 
 

oh i'm sorry, i tried it and it says access denied
My System SpecsSystem Spec
16 Jul 2012   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's why I said to copy it to the desktop first - you zip the copy, not the original

(sorry - maybe I could have phrased it better)
My System SpecsSystem Spec
16 Jul 2012   #26
hayitstina

windows 7 premium 64 bit
 
 

i'm sorry i misunderstood you i hope i did this right
My System SpecsSystem Spec
16 Jul 2012   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by hayitstina View Post
i'm sorry i misunderstood you i hope i did this right
Afraid not - you used the 'Send to..'> Desktop, rather than Copy and Paste. (done it myself all too often!)
try it again
My System SpecsSystem Spec
16 Jul 2012   #28
hayitstina

windows 7 premium 64 bit
 
 

ok if i didn't do this one right i am so sorry kinda not good with the computer stuff but i will tell you what i did and maybe you can see where i went wrong 1. i copied the C:\Windows\Logs\CBS\CBS.log in the search programs & files 2. i right clicked CBS sent it to desktop 3. i right clicked my desktop and created a compressed zip folder 4. right clicked the CBS on my desktop and clicked copy then i pasted itto the zip folder. i pray i did it right this time. i am so sorry for taking up so much of your time. working with me. but i am very grateful for everything you are doing!!!


Attached Files
File Type: zip New Compressed (zipped) Folder.zip (2.2 KB, 7 views)
My System SpecsSystem Spec
18 Jul 2012   #29
hayitstina

windows 7 premium 64 bit
 
 

did i do this one right?
My System SpecsSystem Spec
18 Jul 2012   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by hayitstina View Post
did i do this one right?
Sorry, no - it's the shortcut again.
try this.
Open Windows Explorer (Computer)
Navigate to the C:\Windows\Logs\CBS folder so that it lists the contained files in the right pane.
right-clock on the CBS.log file and select Copy
Close Windows Explorer.
Right-click on the desktop in a clear area, and select Paste.

Now right-click on the new file and select Properties
in the General tab it will give information about the file type and size.
Type of file should be 'Text Document (log)' if you're lucky
Size should be anywhere from 20KB to 10MB (or higher!)
If that's OK, then zip it up and attach it - otherwise delete it and start again.
My System SpecsSystem Spec
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